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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good location Hotel has easy to access of I-35E and I-494 this interchange has many services.
get what you pay for. It was not terrible but not the most wonderful stay either. The halls were noisy & the room smelled like it was never cleaned.
Business response:
Thank you for providing us with feedback about your stay. We are very sorry to hear that your room did not smell clean when you arrived. We will work with our housekeeping staff to make sure all of our rooms smell fresh prior to our guest's arrival. We will also monitor our hallways to control noise issues during quiet hours. Thank you again for your review. We would love to have another chance to provide you with a better experience the next time you're in town.
awful This hotel supposely had a renovation but the matress were old in some rooms. and the sheets were nasty. Had to switch rooms twice because of the cleanliness. will never go back there!
Business response:
Lena - Your review for our hotel was recently brought to our attention. We sincerely apologize that you were under the impression that our hotel had recently been renovated. We believe that you may have us confused with our sister property down the road that just underwent a renovation last winter. Please accept our sincere apologies for the confusion and for the cleanliness of your room. In response to your feedback, we are coaching our housekeeping staff to ensure that you do not have any cleanliness issues in the future. ... read more
Absolutely AWFUL. STAY AWAY The service was atrocious. The hotel was dirty. The staff were unhelpful. The checking process took half an hour and it was a painful experience. I would never stay in this hotel in a million years. Either the entire staff need to be fired or the hotel condemned. Never again.
not coming back My first stay was okay that's why I decided to stay again. But this experience made me realize I won't be coming back. Front desk was super slow checking in people, yes printer was down but check ins are never that long! Towels are very worn out and didn't look very clean, stains on the sofa chairs, just things that didn't make me want to sleep on the bed.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so sorry to read of the cleanliness issues with your towels and chairs. Please know that I will be sharing your comments with my housekeeping staff so that we can review our cleanliness procedures and standards. As well, I do apologize that checking in was such a long process. I will meet with my front desk staff to review check-in procedures to ensure that this experience is not repeated. Thank you for taking the time to share your experienc... read more
The hotel is very noisy and unclean. I will not recommend to people!
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that you had issues during your stay with the noise and housekeeping. As this hotel's manager, I can assure you that we are working to improve in these areas moving forward to ensure our guests receive the best service possible. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
the worse service i ecvere see!!!!!!!!!!!!! Very Bad, no respect , dirty, stinky.
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that we did not meet your expectations. To make sure this doesn't happen again, I am sharing your comments with our staff to ensure that your experience is not repeated again. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel in the future.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.