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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location Pretty satisfactory.
Business response:
Thank you for sharing your experience. It is great to see that our convenient location made your stay great. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
No frills This is a no frills hotel but it was great to have a kitchen. We did go buy our own towels since the hotel's were thread bare. Staff was very nice & did give us a coffee pot & toaster & dishes- you just have to ask.
Business response:
Thank you for taking the time to write a review. It is great to see you were well accommodation and enjoyed the fully equipped kitchen in your room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Hotel was overbooked when I arrived. Woman running the front desk was not very friendly when determining whether or not they still had a room for me to stay in. Once a room was found she kept making comments about how she hoped they had cleaned that room. The room was fine overall, but having unprofessional staff is unpleasant.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the person who checked you in to the hotel was less than professional. In response to your feedback, I have spoken to our entire team and reviewed your situation with them and coached them on providing proper customer service. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
ExtendedStayに泊まるのは１０軒目くらいですが、こちらのホテルは朝ごはんの品が欠品が多かったです。 バスルームに前の人が使ったタオルが残されていました。 全体的に、ほかのExtendedStayに比べるとちょっといまいち、、と思いました。
The sheets on one of the beds were dirty and the bathroom trash was not emptied. There was also a half empty 2 liter soda in the refrigerator.
Happy with our three night "no frills" stay Our room was clean when we arrived. The front staff was friendly and helpful. The room rate per night was great since we would not stay very much in our room, too much to do with family in the area. I would recommend this motel if you are looking for a "no frills" accommodation.
Business response:
Thank you so much for posting a review of your stay at our hotel. I am so pleased your enjoyed your stay and got to spend time visiting your family! I truly appreciate your kind comments regarding our friendly staff and that you would recommend our hotel! Thank you again for your review. The staff and I would love to provide you with another comfortable stay in the future.
Room not adequately clean on arrival. Garbage from previous lodger still in bin; toilet soiled on arrival. Management promised partial credit, but where is it? Not enough bath accessories. Did not realize room would not have any housekeeping done during our 4-night stay. Nice to have refrigerator/microwave, etc., EXCEPT no way to use them. No tea kettle. No serving pieces of ANY kind. No accessories except one dish cloth were provided.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to hear about the room conditions you experienced and that we failed to properly communicate our amenities. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.