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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inconsistent in pricing The hotel Clerk at 5:20pm was curtious & polite, very busy. I used Expedia to book, it said may be a pet charge. When I checked in the clerk knew I had a 10 week old puppy... Said there was no charge. The next morning Early, I drove my friend to the United Pain Center (that is why we stayed there). I came back (I had the puppy with me on the drive). The manager had gone into our room when we were not there and not checked out!!! We had the heavy duty puppy pads on the floor (she is well trained) in th... read more
Business response:
Annette, please accept our apologies for the difficulties you experienced. We strive to deliver a pleasant experience for all our guests, so we apologize for disappointing you. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
The room was ok but dirty. The bathroom had a used soap with hair on soap and in the bathroom
Business response:
Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Business response:
Julie, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Business response:
Dante, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
OK but. . . The hotel location was excellent and easy to reach. The fitted sheet on our bed was way too small. This should have been obvious by the housekeeper. Even though the room was identified as nonsmoking there was an odor of stale smoke lingering in the room.
Business response:
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in the room. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management
Good
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Close to airport Decent hotel, close to airport and shopping. Hotel staff was kind of rude, hard to get help.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location was convenient for your needs. We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
Great place to stay!! The front desk service was amazing and the room was clean, spacious and the towels were clean. I loved the kitchen type set up. everything was great. loved it will definitely stay again.
Business response:
Steve, thank you for your nice feedback about Extended Stay America. We are delighted to know you liked our courteous staff and that your room along with the fully equipped kitchenette added to your comfort. We look forward to impressing you again whenever you are back here. Sincerely, General Manager
Was fine in a pinch Needed a hotel for 3 nights, not a bad place, stayed here before but was expensive because it was a Holiday week
Business response:
Thank you for sharing your feedback. We are happy to know your stay with us was comfortable and that you had a good time while here. Thanks again for being our guest at Extended Stay America - Minneapolis - Airport - Eagan - South, and we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 752 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.