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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Filthy and old. Stains and unknown substances on all the furniture. Visible dirt and sand on chairs and in the shower. I didn’t want to touch anything.
Business response:
Thank you for being our guest. Please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping team and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Need kore breakfast items also doesnt have a bathroom in lobby
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
,great price No coffee in room or ice, good location, close to good shopping
Business response:
Thank you for being our guest at Extended Stay America. We're happy to know you were pleased with our affordable rates and that our location close to several shopping options. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The air conditioner in my room did not work properly. My room had an odor. No utensils in my room I had to ask for them at the front desk.
Business response:
Thank you for being our guest. We apologize for the maintenance and odor issues you encountered in your accommodation. Please be assured that we have discussed your feedback with the appropriate team to fix the HVAC unit. We have also asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope you will give us ... read more
Unable to find hotel, it was shown on-line in three different locations, despite searching for 2 hours we could not locate hotel, and gave up without finding it.
Business response:
Thank you for sharing your concerns. We are very sorry to know about your experience and regret you could not stay at our property due to the inconvenience you had at the time of reaching our property. We wish you had contacted us on our front desk, as we would have tried our best in helping you. Please consider visiting us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.