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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and quiet. This was a last minute booking for an unexpected stay. The hotel was a bit difficult to find, since the property was set off a secondary road and signage was low and understated. Once we arrived, the staff was very helpful and checked us in quickly. Our kitchenette didn't have any dishes or glasses. Evidently you have to specifically request these items now. Other than that, the room was fine.
Nice central hotel Have stayed twice now and both times were a great experience
Business response:
Thank you so much for posting a review of our property. It's great to hear that you had two great experiences staying with us. Thank you again for sharing your comments with us. We would love to see you again, should your travels bring you back to our area.
Good price Is good need better tv and they don't have ice machine
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay with us. Please accept our apologies that we do not provide an ice machine as each guest room is equipped with a full size refrigerator and ice cube trays for your convenience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Couldn't ask for anything better This was one of the best stays I've had in a hotel...the customer service was excellent...
Business response:
The team and I appreciate your motivating remarks. I am proud of our staff for providing you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
My 7 days stay. Some of the outlets in my room did not work. A towel holder in bather would fall off wall. The shower water change from hot to cold within about 2 mins into shower then back to warm and then back to really hot.... wierd. It was nice to have a fridge, stove and small kitchen in room. The staff was nice. Room was clean even though I found old trash under bed. I used to be motel manager so I natural inspect rooms. They only clean rooms once a week unless you want to pay $10. The trash can only be taken out to ... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced maintenance issues in your room. I discussed your comments with the team, and we are focused on fixing the issues you described. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Great service The hotel staff was wonderful especially Julie. She was superb!!!!!
Okay It's okay. Some of the staff are real rude. Laundry cost way too much. N they don't bring u things u need. Rooms should be much less.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the service issues you experienced and that your needs where not accommodated. In response to your feedback, I have spoken to my staff concerning your issues and we will work to provide great customer experience for every guest moving forward. Thank you very much for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.