Extended Stay America - Minneapolis - Maple Grove

Nola 

on Expedia

11 months ago

I wouldn’t stay there again! When arrived no one at desk. Two people were sitting outside of entry smoking and they said to go knock on red door around corner which I did but no answer until she came out of door across the hall. When we were going to leave the next morning no one was at the desk again. We were in a non smoking room but it definitely smelled of smoke! There were small holes in the wall behind a stuffed recliner by the window side of the bed. I could not turn the light off by the window side of the bed unless ... read more

Stephanie 

on Expedia

11 months ago

Definitely did not seem like it was clean. There was handprints on the window and garbage around the room. 

Debra 

on Expedia

11 months ago

Door did not close. 3 of 4 lights did not work 

Christina 

on Expedia

11 months ago

Horrible dont stay there. Horrible place. The room stunk really bad. I had to buy a can of febreeze to cover up the smell. It didnt work. I didnt have any towels to shower with. No remote for the tv. And the people in room 233 wouldn't stop banging on the wall all night. This was reported to the staff but nothing was done. It also stunk of Marijuana every where. No staff at the desk between 11pm and 7am. No shampoo or conditioner either. Holes in the walls and a lot of just drug addicts there as well. 

Anonymous 

on Expedia

11 months ago

Room was not ready for check in. Was going to be another hour and a half. Staff we unprofessional and the facility did not very attractive. 

Pamela 

on Expedia

11 months ago

The room was clean and spacious. It’s in a business area that is good. The hotel itself was sub par. I will not go back, 

Anonymous 

on Expedia

a year ago

Checked in. Had to wait 30 minutes past check in time to get in room due to it not being ready. When we got to room door wouldn’t shut properly so was told we needed to find a new hotel as maintenance was gone for the day and they didn’t have any other rooms. 

Christopher 

on Expedia

a year ago

Disaster I booked a king size bed at extended stay America suites Minneapolis for tonight, Friday 13th, and was horrified upon arrival. Not only did they not have the king bed we booked available for the TWO of us, but the room with 1 queen bed they sent us to was being lived in with trash everywhere. We had been traveling all day with no desire to subject ourselves to this level of discomfort or frankly, lack of safety as the place was completely rundown. A complete refund is all I’m interested in at this point and more tha... read more