Extended Stay America - Minneapolis - Maple Grove

Alieu 

on Expedia

9 months ago

No towel nothing in the room we have to wait for 1 hour before we get tower 

Brenda 

on Expedia

9 months ago

The night we arrived after paying earlier that day, the hotel was overbooked and no rooms were available. Therre were 5 other guests trying to check into rooms that were paid for and “reserved”. 2 rooms were found available, (we received 1 of those rooms) the other guests had to leave and find new accommodations elsewhere. At nearly 10pm 

sam 

on Expedia

10 months ago

DID NOT GET TO STAY We booked our stay for two days but arrived and there were no employees to be found, so we couldn't get checked in and couldn't get our key to our room. I WANT MY MONEY BACK, WE DID NOT STAY! 

Thomas 

on Expedia

10 months ago

Wont be staying here again Started off with the elevator not working, next our key wouldn't open the door, spent a long time working it, even getting it stuck in the slot. Entering the room was completely disappointing, first thing we noticed was a strong smell of smoke. You could still see foot prints in the floor. The room was filthy. The tub was dripping all night, we had to ask for a shower curtain as there wasnt even one in place. Overall we felt dirtier just staying here. Cabinet doors broken, missing handles, light fi... read more

Alieu 

on Expedia

10 months ago

No soap no towels no tissue paper in the it very bad don’t try 

Alejandra 

on Expedia

10 months ago

The TV didn't work. The kitchen sink leaks and I had a hard time sleeping. The upstairs neighbors were too loud. Upon arrival our room wasn't ready.