Extended Stay America - Minneapolis - Maple Grove

Fred 

on Expedia

a year ago

Room was dirty upon arrival..... missing lamps and refrigerator in room....towel rack in bathroom was falling off wall....room smelled like urine......stove did not work 

Tracy 

on Expedia

a year ago

The front desk staff when i checked in was very unfriendly. I got to my room and my curtain on my winow was hanging 3/4 of the way off the track ao had to stuff the corner of it in the window in order for it to atay closed. The table had one bent leg and any amount of weight on thwre would probably make it fall. The bed rocked back and forth any time i moved. It also smelled musty and like pee when i got in the room and the smoke detector was covered with a plastic bag so not sure what that was all about. I also found a medi... read more

Claudia 

on Expedia

a year ago

This property sadly is very dirty with garbage outside the property and inside the halls of the property, even the large area rug in front of the desk for check in is filthy like its never been vacuumed. The stove in the room was not useable due to the burners being rusted over. We did NOT stay we walked right out and cancelled our reservation. 

steve 

on Expedia

a year ago

Bathroom had a sticky floor with hair all over the base of the toilet. There was water running out of the shower control non-stop. Carpets are dirty and splatters on the wall in the kitchen area. 

Andy 

on Expedia

a year ago

Their front desk staff were arguing from 8 pm to about 9, then again 6:00am to 8:00 am when I checked out. I am still waiting for my receipt so I can get reimbursed for my stay. Never stay there again. 

DENISE 

on Expedia

2 years ago

Hotel room didn’t have a lock, hallway filthy, carpet in room absolutely disgusting with stains, vinyl stinky and an awful stench. Very unfriendly desk attendant. 

Robert 

on Expedia

2 years ago

Insecure It was promoted as a smoke free room. I'm sure that is the desire of the hotel, but there has been plenty of smoking going on. The carpet was damp like they were attempting to remove the smell. The biggest issue for me was that the deadbolt could not be thrown as the strike plate was misaligned and the door latch was broken off. To close the door I had to wrestle the door into place. It was only one night but I slept with one eye open.