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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
About what I expected, but the room smelled a little musty. However, it was clean. The breakfast was a bit more sparse than I anticipated (granola bars, oatmeal packets, packaged muffins), but they had coffee and it was pretty good. I would stay there again for a short or overnight stay. Just not a lot of extras to draw me in for a longer stay.
Business response:
Thank you for sharing your comments. We are pleased to know you had a pleasant stay and that you liked your room. However, we are sorry for the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. It was a pleasure accommodating you, and we hope to see you again for an even better experience. Sincerely, Hotel Management
Business response:
Matthew, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
William, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Bed Bug Infestation!!! Everything was fine until I woke up to several red itchy welts in a row pattern on my arms and legs on the side of my body that I slept on. I went to the Minute Clinic that was about a 1/4 mile up the road because I have never suffered from such itchy and inflamed, red, skin irritation in my 41 years. Diagnosis was bed bugs, which horrified me. I purchased my own new bedding, but the doctor was correct in telling me that they are likely in the folds an crevasses of the mattress or wall near the bed, no... read more
Business response:
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely Hotel Management.
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 931 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.