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Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
9020 Church St. E., Brentwood, TN, 37027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Disappointing Although the staff was friendly, the room made this hotel a no-go for me in the future. There was a ton of hair in the sink that wasn’t mine, there were bugs on the floor of the kitchen area, and the toilet wouldn’t flush (it wasn’t clogged). Besides that, it was clear that it had been a long time since the room had been thoroughly cleaned as there was dust and grime in visible places.
Business response:
Thank you for reviewing your stay. We are pleased to know you were impressed with our associates and had a pleasant visit. However, we are sorry for the issues you encountered in your room. Rest assured, your feedback has been shared with the housekeeping & maintenance team so that we can improve our service & facilities going ahead. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
N/A great staff fresh coffee every morning great location
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to many exciting destinations which made your stay an excellent one. On behalf of everyone at Extended Stay America, we thank you for recognizing our hard work and invite you to for another visit. Sincerely, Hotel Management
Hotel & staff were great. Neighbors in Room next door were noisy at 2am.
Business response:
Shelly, thank you for choosing Extended Stay America. We are glad to know you were impressed with our well-kept property and liked our associates. We wish we would have known about the noise problem as we would have done our best to ensure you are comfortable. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 930 reviews.
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.