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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eh Check-in gal was professional. Checkout, I was never even acknowledged tough I was standing at the front desk several minutes. There are old spiderwebs in the corners of the bathroom and behind the door. The foyer light is full of dead bugs. Otherwise, everything was as we expected.
Business response:
Thank you so much for your very kind review, and for specifically recognizing our front desk team. We are very proud of them, as they do an excellent job making our guests feel welcome and cared for. We have shared your kind words with them, and they were very encouraged. Also, your feedback will be shared with our housekeeping team so that they will be more diligent in their efforts. We hope to have the opportunity to welcome you back soon to the Extended Stay America. Sincerely, Hotel Management
Location was great. Room felt a bit humid. Also needed a thicker or more blankets.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know our location was ideal for you, but we're sorry for the inconvenience you had in your room. We appreciate your valuable feedback and hope to see you again soon. Sincerely, Hotel Management
Good location.
Business response:
James, thank you for the excellent review of Extended Stay America. We're delighted to know our wonderful location was ideal for you and that you had a pleasant time while you were here. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I had to ask for a different room due to the 1st room was not clean period. The towels was given to me where not clean period.
Business response:
Thank you for being our guest. We're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
I’ve stayed at this hotel several times recently, and doubt you can find better bang for your buck at any hotel in the area. The rooms are spacious and clean, the beds are comfortable, all of the staff are friendly and helpful, and almost anything you need is within walking distance. I recommend this hotel gladly!
Business response:
Eugene, thank you for returning to Extended Stay America. We're glad to know you loved your well-appointed room and that the service provided by our excellent associates. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.