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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was just ok. The bed was comfortable and the room was pretty clean. There were cobwebs in the corners around the front door. The fire/smoke detector was hanging by the wires from the ceiling.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire cleaning staff. Additionally, we appreciate you bringing the maintenance issues to our attention. It is always our goal to have everything functioning properly as soon as we are made aware of an issue, so we thank you for letting us know. Thank you again for being o... read more
Good Choice The area was nice room was clean and staff was friendly. The dresser was broken but we didn’t need it.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Eh, ok. Good area. Good area. Room wasn’t super clean. Stair ways were covered in cigarette buds. Pretty good service though.
Business response:
Chelsey, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The hotel is only 15-20 minutes from downtown Nashville. Perfect distance for me. The staff was awesome. Really friendly and professional. After driving 5+ hrs we ended up getting there before check in. They allowed us to drop our bags in the room. Well there were some issues with the room that made it seem like whoever checked/cleaned the room after the last folks that staid didn’t do their job in fully cleaning and preparing the room as well as notifying the office of the issues. The lady and gentleman at the front desk we... read more
Business response:
Thank you for sharing your feedback. Although you liked our location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. Kindly note, in-room amenities such as hair-dryers are available at front desk to ensure their cleanliness. Also, we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope to have another chance to deliver you with an exceptional ... read more
Small lobby - only bar soap provided in room - breakfast was limited/prepackaged items
Business response:
Thank you for taking the time to comment about your stay. Its great to know you were pleased with the majority of your visit. However, we regret that your stay was less than perfect. We appreciate you bringing this to our attention and we hope you will give us another opportunity the next time you are in the area! Sincerely, Hotel Management
its just a room for the night only stayed there because it was available and cheaper than the rest because of hurricane Michael I usually stay at a better hotel chain
Business response:
Thank you for sharing a review. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.