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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Meh Beds were two different sizes and hard as a rock. Room wasn’t clean. Hair in the tub. No elevators and our room was on the 3rd floor.
Business response:
Cassandra, thank you for posting a review of your visit. We're sorry for the cleanliness issues you encountered in your room and for not meeting your expectations with our beds. We assure you that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward.Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
The pictures made the room seem more updated and bigger.
Business response:
We are very sorry that your room was not to your satisfaction. We are currently in the process of making things better.
Not a nice place. Hotel was very sparse. No dishes as stated. Only one electrical in the room worked, the others would not hold a plug. Killed roaches in the tub. The front desk clerk kept telling us that she was wondering why her relief wasn’t there at 11pm.
Business response:
I am so sorry that your stay was not to your satisfaction. I will have a coaching opportunity with my staff about the thing we do and do not share.
Very nice place Just awsome
Business response:
Tim,thank you for choosing Extended Stay America and for the five-star review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Bugs in my room. Rude check in service.
Business response:
Kate, thank you for choosing to stay with us. We apologize for the inconvenienceyou had due to the bugs in your room and for the behavior of our staff. Please be assured that we have discussed your feedback with the concerned teams, and we're taking immediate actions to make sure future guest do not experience the same problems.Hopefully, we will have the opportunity to make it up to you on a next visit. Sincerely, Hotel Management
Great business hotel - location was really good - priced right - friendly staff - coffee in the AM - food if ones eats breakfast. Quiet location - rooms good size - I recommend
Business response:
Jim, thanks for the kind review of Extended Stay America. We are thrilled to know you liked our courteous service provided by our team and that our location was ideal for your needs. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Check in was easy, plenty of parking, clean room, and was accomidating when we needed to check out early.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a pleasant time with us. We appreciate your business and hope to see you back in the future. Sincerely, Hotel Management
Business response:
Hussain, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.