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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very accommodating staff On check-in a room with two beds was not available per our reservation. The desk attendant gave us two adjacent rooms with no extra cost. Worked out even better. Comfortable rooms and would consider staying again whenever in the area.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you were well accommodated by our staff and that your rooms were to your liking; however, we have informed our maintenance engineer to address the issues you mentioned in the bathroom. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good place to Stay nice place to stay.. room was great... clean comfortable.... would stay again...
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you were well accommodated at our hotel and that you received clean, comfortable accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
All Good Except One Thing All good except one thing. There weren't any hygiene items in the room (soap, shampoo, lotion, etc).
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay, but disappointed that you were missing a few amenities in your room. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice hotel Just state overnight, was very clean and I would recommend it if you are passing by, very quiet. Did not have breakfast there so I dont know how it is.
Business response:
Thank you for taking the time to share your experience. It is great to see you had a pleasant overnight stay at our hotel and that you would recommend us based on your positive experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great location. Courteous staff I actually had, what would have otherwise been a poor stay, but the staff was so accommodating that it turned it around completely. There were multiple errors when I was checking in, but it seems like the management was changing over and just had to be trained. When I voiced my concerns, they did everything they could do make it better, including giving me a free future night stay. What more can you ask? Mistakes happen, but these guys did a great job at making it right. I'll certainly stay a... read more
Business response:
Thank you for taking the time to write a review about your stay. It is great to see that our staff was able to assist you with your issues accurately. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Overnight for a concert downtown. Perfect for what I needed for and priced perfectly
Business response:
Thank you for taking the time to share your experience. It is good to know our hotel was what you needed to attend the concert. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Heater would barely work in one and trash under bed
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed at accomplishing this for you. To ensure that a situation like yours doesn't happen again, our team is taking extra measures to ensure all items are in proper working order prior to our guests arrival. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better ... read more
Nice! It wasn't exactly what I was expecting, but it wasn't bad for what it was. I would, though, recommend that they get better comforters, because the ones they have does do the job. I was practically cold all nigh. Overall, I enjoyed my stay!
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 915 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.