This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thomas, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Not a terrible place, just OK. Could use a general clean up.
Business response:
Ken, thank you for your visit. We are glad to see you had an overall good stay and that you were satisfied with all that we have to offer. We have also shared your comments with our housekeeping team to be more diligent going forward. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Janee, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Nashville - Brentwood - South. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America - Nashville - Brentwood - South with other travelers online. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager
Business response:
Jay, we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Yes I'll stay again Took a while to Check in otherwise it was great
Business response:
Keisha, thank you for the five-star rating. We are happy to know that you had great stay with us. Thanks for the business, and we look forward to seeing you again soon at Extended Stay America - Nashville - Brentwood -South. Sincerely, General Manager
You get what you pay for Its not terrible for the price. The staff is friendly and was fairly quiet. We had to reclean the bathroom when we got there and it had an odd smell. Febreze covered it up. Comfortable enough considering low price and good location. Uber to downtown from here is around $15.
Business response:
Thank you for being our guest. We are happy you liked the service provided by our associates and found us to be a good value in the area. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating with future travelers online. We appreciate you choosing us and hope to see you again at Extended Stay America - Nashville - Brentwood - South. Sincerely, General Manager
Good location if you plan to be in Brentwood. Rooms could be cleaner. Phone in room was filthy-- felt dirty and small dead bugs were under the handset. I also asked for a late checkout, but they could only give me an hour later. Not sure if that is standard.
Business response:
Thank you for the feedback about your stay at our hotel. We are happy you liked our convenient location, but we are sorry for the cleanliness issues you had in your room and the inconvenience it caused. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 915 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.