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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good hotel for the price! The room was very clean! It is a great location for visiting Nashville ...about 10 minutes away! Good place to stay for the price.
Layover in Brentwood TN Stayed here on a layover on the way to Panama City Beach Florida. Booked ahead online as I wanted a guaranteed place to stay. Outside the place looks very new however the inside not so much. Looks like it has just had a quicky redo and not that great of a job. Furniture in the room is quite old and needs to be replaced. Advertised a breakfast and only expected a continental style with maybe bread, bagels and some juice etc. nothing fancy. What we got was a grab and go - mini muffins , granola bars and... read more
Nice for the price. Useful location, very well equipped room. It was a little tough dragging all of my stuff up to the 3rd floor, but I'm not sure how you'd add an elevarot at this point.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you felt it was worth the price. Please accept our apologies that we had no rooms on the lowest floor to alleviate your taking your luggage to the 3rd floor. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I have stayed here annually over the years. The quality has definitely slipped since my last visit in 2015. The rooms were not as clean. The service was slow, especially when we tried to obtain the "comfort pack" (plates and such) for our stay. There were many cigarette butts and piles of trash in the stairwell. The towels in the bathroom smelled of cigarette smoke. I'm not sure whether I will return or not.
Business response:
Thank you for bringing your experience to our attention. I am disappointed to read you did not receive adequate service or accommodations during your stay at our hotel. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Very accommodating staff On check-in a room with two beds was not available per our reservation. The desk attendant gave us two adjacent rooms with no extra cost. Worked out even better. Comfortable rooms and would consider staying again whenever in the area.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you were well accommodated by our staff and that your rooms were to your liking; however, we have informed our maintenance engineer to address the issues you mentioned in the bathroom. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good place to Stay nice place to stay.. room was great... clean comfortable.... would stay again...
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you were well accommodated at our hotel and that you received clean, comfortable accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
All Good Except One Thing All good except one thing. There weren't any hygiene items in the room (soap, shampoo, lotion, etc).
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay, but disappointed that you were missing a few amenities in your room. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice hotel Just state overnight, was very clean and I would recommend it if you are passing by, very quiet. Did not have breakfast there so I dont know how it is.
Business response:
Thank you for taking the time to share your experience. It is great to see you had a pleasant overnight stay at our hotel and that you would recommend us based on your positive experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great location. Courteous staff I actually had, what would have otherwise been a poor stay, but the staff was so accommodating that it turned it around completely. There were multiple errors when I was checking in, but it seems like the management was changing over and just had to be trained. When I voiced my concerns, they did everything they could do make it better, including giving me a free future night stay. What more can you ask? Mistakes happen, but these guys did a great job at making it right. I'll certainly stay a... read more
Business response:
Thank you for taking the time to write a review about your stay. It is great to see that our staff was able to assist you with your issues accurately. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.