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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not happy Housekeeping tried to kick me out and in the morning breakfast was gone by 6:10am and not refilled. Worst was the desk attendant went home and forwarded the phones one morning and I watched home pull up in his car.
Business response:
Michael, thank you for taking the time to review your stay. I apologize for the behavior of our associates and regret the inconvenience you had. I have immediately brought this to the attention of our management and staff so that going forward we can better serve our guests. I encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, General Manager
Business response:
Mark, thank you for being our guest. I'm glad that overall you were pleased with your stay. I hope you will give us another chance to prove that we have changed and taken your comments seriously. Sincerely, General Manager
Business response:
Thank you so much for the positive review. We strive to provide the service and amenities that are worthy for this kind of feedback. We hope you will choose Extended Stay America when your travels bring you back this way. Sincerely, General Manager
Business response:
Taylor, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Business response:
Thomas, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Not a terrible place, just OK. Could use a general clean up.
Business response:
Ken, thank you for your visit. We are glad to see you had an overall good stay and that you were satisfied with all that we have to offer. We have also shared your comments with our housekeeping team to be more diligent going forward. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Janee, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Nashville - Brentwood - South. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America - Nashville - Brentwood - South with other travelers online. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager
Business response:
Jay, we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open tomorrow at 9:00 a.m.