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Extended Stay America - Nashville - Brentwood - South

3.9
  • Hotels
  • Brentwood, TN

About this business

HospitalityHotels

Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0. 

Location details

9020 Church St. E., Brentwood, TN, 37027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9931 reviews
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MC's profile image
8 years ago

Nice hotel Just state overnight, was very clean and I would recommend it if you are passing by, very quiet. Did not have breakfast there so I dont know how it is. 

Business response:

Thank you for taking the time to share your experience. It is great to see you had a pleasant overnight stay at our hotel and that you would recommend us based on your positive experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Andrew's profile image
Andrew 
8 years ago

Great location. Courteous staff I actually had, what would have otherwise been a poor stay, but the staff was so accommodating that it turned it around completely. There were multiple errors when I was checking in, but it seems like the management was changing over and just had to be trained. When I voiced my concerns, they did everything they could do make it better, including giving me a free future night stay. What more can you ask? Mistakes happen, but these guys did a great job at making it right. I'll certainly stay a... read more

Business response:

Thank you for taking the time to write a review about your stay. It is great to see that our staff was able to assist you with your issues accurately. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Ed's profile image
8 years ago

Overnight for a concert downtown. Perfect for what I needed for and priced perfectly 

Business response:

Thank you for taking the time to share your experience. It is good to know our hotel was what you needed to attend the concert. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Anonymous's profile image
Anonymous 
8 years ago

Heater would barely work in one and trash under bed 

Business response:

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed at accomplishing this for you. To ensure that a situation like yours doesn't happen again, our team is taking extra measures to ensure all items are in proper working order prior to our guests arrival. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better ... read more

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Lindsay 
8 years ago

Nice! It wasn't exactly what I was expecting, but it wasn't bad for what it was. I would, though, recommend that they get better comforters, because the ones they have does do the job. I was practically cold all nigh. Overall, I enjoyed my stay! 

Anonymous's profile image
Anonymous 
8 years ago
Jenna's profile image
8 years ago

perfect for a quick overnight. def the cheapest this close go nashville and in a safe neighborhood. however there r no vending machines so I'd consider bringing your own. in the room we had there was a full size fridge, stove, and microwave 

Business response:

Thank you so much for posting a review of our property. Please accept our apologies for not making you aware that we do provide vending on site. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Anonymous's profile image
Anonymous 
8 years ago

4-day stay Giving us a "deal" on price for room without checking on health of guest is lacking. This is a 3-story motel with NO elevators. We had a 4-day stay with no ability to change the room to a lower floor. Thus, two 2 we are 70+ seniors who had to carry our luggage and food for our stay by ourselves. Not an easy task. Also, "Grab and Go" breakfast choices poor. No fruit. Muffins, granola bars and instant oatmeal were selections. How the oatmeal was to be eaten without spoons and bowls boggles the mind. 

Business response:

Thank you for taking the time to write a review of your stay. I was disheartened to read that we were unable to accommodate you with a room on a lower floor and that your drain problem was not addressed in a timely manner. Please accept our apologies. I discussed your comments with the team, and we are taking necessary steps to honor requests and needs based on availability. Thank you very much for providing us with your feedback. If you have any additional feedback, we would like to hear it. do hope that you will return to ... read more

Rebecca's profile image
Rebecca 
8 years ago

It was ok but the other guests were noisy and inconsiderate 

Frequently asked questions about Extended Stay America - Nashville - Brentwood - South

How is Extended Stay America - Nashville - Brentwood - South rated?

Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 931 reviews. 

When is Extended Stay America - Nashville - Brentwood - South open?

Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.