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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Meh I was here for a 5-night stay. The first night I was stuck with a room that reeked of old cigarette smoke, and was told I could not have a different room because the hotel was full. Dishes are not placed in the room before you arrive; you must request them from the front desk. I ddi so, and the wait was more than two hours. The next four nights I was in a room on the first floor which had laminate flooring instead of carpet, and there was no odor in there, but the room was not completely clean. I had to request another s... read more
Business response:
I appreciate you bringing your experience to our attention. Please accept our apologies that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that I am retraining our staff to ensure we are responding to guest requests in a timely manner as well as clearly communicating our amenities. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a bet... read more
One night stay near Nashville Some restaurants within walking distance. Close to I 65
Business response:
Thank you for taking the time to write a review of your stay. I’m glad to hear that we were able to accommodate your needs and provide you with a convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good hotel The hotel was clean, in the location I needed and the staff was very polite. Only thing I would have different is for the room to be ready when I arrived at 3:00pm
Good value for the price For my purposes, the room was just fine. It did appear some refreshening was going on with the property as many public area doors had recently been painted. While I understand the breakfast is 'grab & go' it was a bit less than other Extended Stays I have used. Room was relatively clean but in the course of finding something I dropped off the edge of the bed closest to the wall, I did find an old key card jacket. I did not notice any significant cleanliness issues. The location was definitely better ... read more
It was fair... It was fair....
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were not able to exceed your expectations. Moving forward, we will work to improve our property and the service we offer. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Brentwood TN Visit An uneventful stay as I like it; courteous staff; comfortable room, excellent south Nashville location with easy access to city
Business response:
Thank you for your kind comments concerning your recent stay. I am thrilled we were able to provide you with a convenient location and a comfortable room. I truly appreciate your comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good for the price Very nice for the price. Breakfast was not as expected.
Could have been better. Breakfast was awful towels rough. There were not any utensils in the room to prepare my meal
Couple. Stay Everything was great
Business response:
I want to thank you for taking the time to post a review of your stay. It is always nice to know when our guests have a great stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.