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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was very pleasant and up to my standards
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Location over quality. Easy to check in small lobby. Room numbers were a bit hard to see from the parking lot but direction from front desk clerk were good. A few issues were the sink was missing a handle, bug in the floor, no back to the remote and you could see quite a bit from under the door. Probably how the bug got in. However the location is amazing for what we wanted.
Business response:
Dana, thank you for taking the time to review your stay. We're glad to know our location was ideal for your travel needs and that you were pleased with the service provided by our associates. However, we're sorry for the maintenance issues you encountered and the inconvenience you had due to the bug in your room. Please be assured that we have discussed your feedback with the appropriate team to fix the problem with the sink. We have also asked our pest control provider to service your room immediately. We hope to have a fut... read more
It was just an ok trip
Business response:
Andream, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Eh ok The first run they gave us was gross had blood on the pull out couchbed... But they gave us a bigger room no questions asked.
Business response:
Kristina, thank you for sharing your comments about your experience at Extended Stay America. Despite having some issues in your previous room, we are glad our team was attentive and provided you with a better option. Though, we acknowledge your concerns and will be sure to take appropriate measures. It is nice to know you left with a good impression, and we hope you will make us your home again in the future. Sincerely, Hotel Management
It was quiet, clean and comfortable. Nothing fancy. but perfect for a one night stay on a road trip.
Business response:
Thank you for being our guest and for your wonderful feedback about our clean and comfortable accommodations. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate us. We hope you will visit again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,065 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open on Monday at 9:00 a.m.