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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Roomy. Kitchenette was nice. Extra space was nice
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. We are thrilled you enjoyed your stay at our hotel. We are also delighted to read you enjoyed your comfortable suite and a fully equipped kitchen. Thank you once again, and we hope you will revisit us. Sincerely, Hotel Management
Needed more accessibility for handicapped people. Parking lot could be cleaner
Business response:
Thank you for writing a review of your recent stay. We are glad you had an overall pleasant stay. We do appreciate your observations and concerns, and we have taken note of both. We hope to see you again soon for a much better experience. Sincerely, Hotel Management
Beautiful location and close to everything. The room was clean and easy to access. The staff was excellent. Franklin is a gorgeous area to stay in
Business response:
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Location was a bit tricky to get to but otherwise room conditions were good. Only issue a/c unit wasn't working properly.
Business response:
Thank you for taking the time to write a review of your recent stay. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable room. Also, our maintenance team will be inspecting the HVAC unit of your room to ensure it is working properly. We hope you will choose to stay with us in the future so that we can provide you with a better experience. Sincerely, Hotel Management
It was ok the floor just felt dirty & the shower curtain smelt. Plus their was stink bugs in the room
Business response:
Monica, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean, and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area ... read more
Property was ok. Staff was friendly and helpful. Good for the price.
Business response:
John, thank you for choosing Extended Stay America and sharing your experience. It is lovely to read you not only liked our well-kept property and friendly staff but also you found us to be a great value. We appreciate your business and hope to see you again on your next visit to the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,063 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.