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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Expectations If you go expecting fair, you will have a good experience.
Business response:
Carlain, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Sure missed breakfast, but you could make your own.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
I e place but overpriced. Only like muffins in a package for breakfast. Room was ok air conditioning seemed like it was not woygood
Business response:
Marvin, thank you for being our guest. We regret you were unhappy with the cost of your stay and for the inconvenience you had due to the HVAC unit in your room. We have asked our maintenance team to inspect and fix the problem you mentioned. We have also made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Not bad for the price especially in this area. According to the website there was supposed to be a coffee maker, dishes and silverware in the room. However there wasn't. I didn't ask about it because I figured those were available for a fee and since I was only staying one night it was no big deal especially since I was able to grab plastic ware for what I needed at no cost when I grabbed food from Publix and I had already planned on stopping by Starbucks on my way into work for coffee. The outside of the refrigerator needed... read more
Business response:
Thank you for choosing us for your overnight stay. Although you were happy with our affordable rates and slept well on our cozy beds, we are sorry for the housekeeping issues you had in your room. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,066 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.