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Extended Stay America - Nashville - Franklin - Cool Springs

4.1
  • Hotels
  • Franklin, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

680 Bakers Bridge Ave., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,009 reviews
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Anonymous's profile image
Anonymous 
5 years ago

Franklin location was in a nice area of town. Property met expectations. 

Business response:

Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management 

Garry's profile image
5 years ago
Donnette's profile image
Donnette 
5 years ago
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Anonymous 
5 years ago

Everything was very pleasant and up to my standards 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management 

Dana's profile image
5 years ago

Location over quality. Easy to check in small lobby. Room numbers were a bit hard to see from the parking lot but direction from front desk clerk were good. A few issues were the sink was missing a handle, bug in the floor, no back to the remote and you could see quite a bit from under the door. Probably how the bug got in. However the location is amazing for what we wanted. 

Business response:

Dana, thank you for taking the time to review your stay. We're glad to know our location was ideal for your travel needs and that you were pleased with the service provided by our associates. However, we're sorry for the maintenance issues you encountered and the inconvenience you had due to the bug in your room. Please be assured that we have discussed your feedback with the appropriate team to fix the problem with the sink. We have also asked our pest control provider to service your room immediately. We hope to have a fut... read more

Anonymous's profile image
Anonymous 
5 years ago
Traci's profile image
5 years ago
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Anonymous 
5 years ago
Andream's profile image
Andream 
5 years ago

It was just an ok trip 

Business response:

Andream, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs

How is Extended Stay America - Nashville - Franklin - Cool Springs rated?

Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews. 

When is Extended Stay America - Nashville - Franklin - Cool Springs open?

Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.