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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Mary, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
FRANKLIN show Quiet, clean , cool, fairly well situated between my venue and food.
Business response:
Brian, thank you for choosing to stay at Extended Stay America. We are delighted to know you loved our well-kept property and that you enjoyed our location with easy access to various restaurants. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
What's under the bed?? Near the end of our stay, we found trash underneath the chair and the bed. I looked underneath the bed and found a bowling pin (yes, a bowling pin), a pair of red socks, and a used condom. After the first night there, housekeeping knocked on the door at 9:30am, a full hour and a half before checkout time to see if we were leaving or staying. We decided to stay one more night, however, the "wake up" knock was way too early. Wifi service was too slow and kept freezing up. The room was nice, aside from th... read more
Business response:
James, thank you for evaluating your stay. We are pleased to know overall you had a pleasant stay, but we are sorry for the housekeeping service issue you encountered. We have made a note of your feedback and have shared it with the respective team in an effort so that our future guests never experience a similar issue. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Brandon, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
For the price, this place is great! It is a couple minutes away from Nashville so keep that in mind! It was clean & worked great for the night, but it is kind of outdated!
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you liked our location as it was convenient for your needs and that we were able to meet your expectations at a great price. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Carla, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Justin, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Decent Extended Stay Bidget Hotel. I’ll start with the bad because there were really only 2 things. It annoys me when at an extended stay you have to ask for kitchen items, but maybe that’s the norm with budget hotels. This hotel was no different. But the staff went out of their way to make sure I had what I needed. Once I received the kitchen items, one bowl and one mug were noticeably dirty...I only had 2 of each to begin with. Dirty dishes didn’t make feel very good about the ones that “looked” clean. And there was no dis... read more
Business response:
Brenda, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and were happy with our affordable rates. However, we are sorry for the issue you had. Your feedback will be discussed with the concerned team to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.