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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I liked the separate rooms. I didnt like that there wasnt sheets or blankets already in the room. We had to call at 11pm to get them delivered to the room
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad you liked our comfortable rooms and had a great stay. However, we regret any inconvenience caused while here. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Franklin location was in a nice area of town. Property met expectations.
Business response:
Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management
Everything was very pleasant and up to my standards
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Location over quality. Easy to check in small lobby. Room numbers were a bit hard to see from the parking lot but direction from front desk clerk were good. A few issues were the sink was missing a handle, bug in the floor, no back to the remote and you could see quite a bit from under the door. Probably how the bug got in. However the location is amazing for what we wanted.
Business response:
Dana, thank you for taking the time to review your stay. We're glad to know our location was ideal for your travel needs and that you were pleased with the service provided by our associates. However, we're sorry for the maintenance issues you encountered and the inconvenience you had due to the bug in your room. Please be assured that we have discussed your feedback with the appropriate team to fix the problem with the sink. We have also asked our pest control provider to service your room immediately. We hope to have a fut... read more
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,909 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.