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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
everything was good
Front desk good service It was good. We had to move rooms do to a smoker not following the posted non smoki g signs. We had to move. I have sever asthama & allergy. It shut me down in minuites of being in the room. The front desk handled it quickly . They moved us to a much cleaner room without the cigarette smoke. Good service.
Overnight stay Room attic kitchen bathtub has stains. Some insects present overall Stay was OK
Business response:
Dear Kevin, Thank you for sharing your feedback regarding your recent stay. We regret to hear that the kitchen bathtub did not meet your expectations. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupy will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Ma... read more
Rude check in. Dirty room. What looked like mold in bathroom. Short items in kitchen package.
Business response:
Dear Guest, Thank you for your valuable feedback. We are sorry your visit did not reflect the standards we aim to provide. Providing courteous and professional service is very important to us, and your feedback will be shared with our team to ensure proper attention is given to improve the level of service. Also, guest comfort and cleanliness are very important to us, and we will address these concerns promptly. We appreciate your feedback and hope you will give us another opportunity to provide a much-improved stay. Sincere... read more
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 3.1 star rating with 1,710 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.