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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Marlon and Brandon at the front desk were my favorite part of my stay. The facility was fine considering what I paid but those two young men were exceedingly kind and helpful to me.
Malfunctioning Side entrance. Sticky carpet(chewed gum), Brocken shower curtain retainer.
Business response:
Dear Pius, Thank you for choosing our hotel and letting us know about your stay. We are committed to providing all our guests a comfortable and enjoyable experience; therefore, we apologize for the issues that impacted your stay. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for pro... read more
Unimpressed I had to pay $100 deposit after I already paid the reservation before I arrived. I wasn’t expecting this. The breakfast is false advertising. It’s a rack in a very small lobby with 3 types of coffee, a few muffins & breakfast bars. Will not be staying here again.
Business response:
Dear Linda, Thank you for being our guest and for your valuable feedback. We appreciate your feedback regarding our complimentary breakfast. We sincerely apologize for the issues you encountered and want to assure you that we are committed to enhancing our guest experience. Thank you for bringing this to our attention. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
It was a good stay
Business response:
Dear mary, Thank you for your gracious review of Extended Stay America. We're particularly pleased that you enjoyed your stay and we are thrilled that your overall experience was positive. We hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Wonderful stay
The location was very close to food, dining, and entertainment. Located in a quiet area. The hotel was dirty. The lobby area, elevator, hallway to the room and the room was dirty. The floors don’t get mopped and rooms don’t get cleaned. I went to the nearest dollar tree and purchased bleach and fabuloso, and then clean the kitchen countertops, bathroom vanity, toilet, tub (dirt ring) and the leather chair. I also asked for a vacuum cleaner because the floor was dirty and had long stringy black hair on the bathroom floor and ... read more
Business response:
Dear Tamatha, Thank you for taking the time to review your stay. We are pleased that our great location was perfect for your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Sincerely,Hotel Management
close to where i was going
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.