Extended Stay America - New Orleans - Metairie

Alyssa 

on Expedia

4 months ago

Very dark enterance...not really handicap accessible. 

Hejun 

on Expedia

4 months ago

ok 

adebola 

on Expedia

5 months ago

Staff 

Carolyn 

on Expedia

4 months ago

Not so good! It was not exactly as advertised. There really was not a breakfast included. No good, only beverages…coffee and hot chocolate. When we asked about a grab and go bag, we were given a small wrapped chocolate muffin. There was not an ice machine and the ice trays in the refrigerator-freezer leaked. The bathroom looked like it was not clean and the toilet did not flush well. 

Joseph 

on Expedia

4 months ago

The pictures at time of booking seems false. The location did not look like pictures in person. And a sour odor throughout the hotel. 

Rosalyn 

on Expedia

5 months ago

Need to hire better front desk staff There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.