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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs work It was an ok stay. Room needs some touching up. Paint on the wall behind the bed and the ironing board bracket was broken.
Business response:
Dear Gerald, Thank you for your feedback. We apologize for the issues you encountered with the room's condition. We are addressing the paint and ironing board bracket concerns to improve our accommodations. Your comments are valuable in helping us enhance our guests' experience. We hope to provide you with a more satisfactory stay in the future.Sincerely,Hotel Management
Mechelle's review Great customer service. The hotel was clean and in order. The only problem I had was comfort, while trying to sleep. The pillows were to soft for me,due to a neck injury. All three put together didn't help. But overall I give an A-
My stay was a excellent,peaceful,humble extravaganza…
Business response:
Dear Jimmie, We are delighted to read about your excellent stay at Extended Stay America. We agree that our hotel is a great choice, especially if you are looking for a peaceful, relaxing atmosphere. Thank you again for your feedback and for sharing your experience with future guests. We hope you will be back to see us again soon.Sincerely,Hotel Management
Fell bad smell
Business response:
Dear Vitaly, Thank you for taking the time to write a review of our hotel. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the smell in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing concerns and work diligently to ensure our guests' comfort.... read more
Marlon and Brandon at the front desk were my favorite part of my stay. The facility was fine considering what I paid but those two young men were exceedingly kind and helpful to me.
Malfunctioning Side entrance. Sticky carpet(chewed gum), Brocken shower curtain retainer.
Business response:
Dear Pius, Thank you for choosing our hotel and letting us know about your stay. We are committed to providing all our guests a comfortable and enjoyable experience; therefore, we apologize for the issues that impacted your stay. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for pro... read more
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 974 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.