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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AC wasn’t working, fridge was not working, freezer defrosted and water was in our floor! I had to go buy a fan, night shift person at the front was rude about getting towels, rags.
Business response:
Thank you for being our guest. We apologize for the difficulties you encountered and regret the inconvenience it caused. We will share your feedback with our maintenance and housekeeping team to ensure no future guests experience the same. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Shannon, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
It was a nice size clean room! It was in a good location and was very easy to check in to.
Business response:
Jessica, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kiley, We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The mattress was not as comfortable as my own.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Jerome, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Excellent hotel! this my my second time of ESA New Orleans. I love it. I will recommend this hotel to others,
Business response:
Thanks for returning back and being our guest. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the recommendation, and we look forward to hosting you both again soon! Sincerely, Hotel Management
Death in family trip Family traveled down to Metairie for death in family. Keisha, Lee and John were wonderful to all of us. Their presence and kindness to us helped make our family tragedy a little bit easier.
Business response:
Deborah, thank you for staying at the Extended Stay America. It's terrific to know that team member made you feel so welcomed. We will share your compliments with Keisha, Lee, and John. We hope you will stay with us again the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 1,013 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.