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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No room service for cleaning for those 3 days. My toilet was stopped up and i had to plunge it myself.
Business response:
Marty, thank you for taking the time to share your feedback. Please accept my apology for the inconvenience you experienced during your stay. I would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. I truly regret the inconvenience you had and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General M... read more
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Ortega cell#2524730847 I had to pay another 16 dollars. They said that hotels.com over booked them and that I would have to pay to difference. The room was old and had more than normal wear to the point I believe was in excess. Carpet was dirty they didn't vacuum user table or beds.
Business response:
Agustin, thank you for taking the time to share your feedback. I am sorry for not meeting your expectations and the inconvenience it caused. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Business response:
Heidi, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Close to interstate It was nice. The room was clean. Just need thicker blankets
Business response:
Thanks for evaluating your stay. We are happy to read you liked the cleanliness of your room and that our location was perfect for your needs. We appreciate your feedback as it will help us to improve our future experiences. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Sleeper The experience was just okay. My only complaint is with the comfort of the bed. Maybe I'm just used to pillow tops, but the bed wasn't really comfortable. I didnt sleep well there. The presentation of the bed wasn't exactly the neatest and I wound up checking the bed for cleanliness (which was fine).
Business response:
Thank you for staying with us. We are pleased you had an overall pleasant experience. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Geralyn, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, General Manager
Good overnight stay. Room was clean, price was good. Only problem was the shower only had hot water.
Business response:
Thanks for evaluating your stay. We are happy to read to you liked the cleanliness of the room and that you found us to be a good value. That being said, we are sorry for the maintenance issue you experienced in your room. Your concerns will be shared with the engineering team. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
I love this place. This place is comfortable,clean,good location. The staff are very fast and pleasant.
Business response:
Thank you for including Extended Stay America in your travel plans. We are delighted to read you enjoyed your time with us and that our associates thoroughly impressed you with their outstanding service. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 1,013 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.