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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Metairie Trip Facility was very good and price was better than most comparable properties.
Business response:
David, thanks for being our guest at Extended Stay America and for the excellent rating. We are thrilled to read how you were satisfied with the facilities we offer and that you found us to be a great value. It is a pleasure knowing your stay with us was enjoyable, and we look forward to your many more visits when in the area. Sincerely, Hotel Management
Mediocre stay The room as a whole was fine, but there were a few things that I noticed, though none too big to be real fussy about. The shower head wasn't sealed properly and sprayed water over the top of the shower curtain and onto the floor. There was a pungent urine smell in the bathroom near the tub. There was a dirty dish towel left near the sink. The television remote was sticky. There was a stain on the comforter of one of the beds.
Business response:
Tarell, thanks for taking the time to share your experience with us. Although you liked certain aspects of our hotel, we are sorry for the inconvenience you experienced in your room. Your feedback is shared with our housekeeping and maintenance teams to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Nice, clean, comfortable hotel in a good location. My wife and I came to New Orleans/Metairie for a company trip/party. We travel a great deal and have stayed at Top Notch Hotels, not sontop notch, and everything in between. This is a very clean, comfortable hotel to stay. Good location, GREAT staff. Would recommend to anyone!!
Business response:
Clay, many thanks for the excellent review of Extended Stay America and recommending us to others. We appreciate you for letting us know you liked your well-maintained room and that you were impressed with the courteous service provided by our staff. Your compliments will be shared with our team for a good job done. Thank you once more for choosing our hotel, and we look forward to welcoming you both back again soon. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Everything about my stay was fine except the water did not get hot in our shower. Other than that, we enjoyed our stay.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. We have shared your concern in regard to the bathroom with our maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
I love this hotel they make you feel like your family is clean safe and they have a great kitchen and they supply everything you need if you just ask the front desk.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our comfortable rooms along with the kitchenette worked well for you and that you had an exceptional time with us. We look forward to seeing you again on your future trip. Sincerely, Hotel Management
Bad experience The hotel had a lot of trash in the parking lots, room was very outdated, towels had stains.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit. However, we are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 3.1 star rating with 1,797 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.