This profile has been claimed by the business owner or representative.
Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything about my stay was fine except the water did not get hot in our shower. Other than that, we enjoyed our stay.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. We have shared your concern in regard to the bathroom with our maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
I love this hotel they make you feel like your family is clean safe and they have a great kitchen and they supply everything you need if you just ask the front desk.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our comfortable rooms along with the kitchenette worked well for you and that you had an exceptional time with us. We look forward to seeing you again on your future trip. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Room wasn’t quite clean. An old cracker I guess from the previous stayers was still beside the bed. Tub wasn’t clean and took forever to get hot but other than that everything else was fine
Business response:
Thank for much posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Excellent staff - Very responsive Started off bad with no hot water in the shower but the staff was great. Super busy weekend in the area and when they could not fix the issue they moved all our stuff out of that room and into another room while we were out that day.
Business response:
Chris, thank you for staying at Extended Stay America. We are sorry for the inconvenience you had with your room, but we are glad to know our attentive associates took good care of you and made your visit comfortable. We will be sure to share your compliments with the entire team. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
I still like the hotel and staff are wonderful...love it
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel, especially with the service provided by our staff. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
I love this hotel the staff are awsome. I love it.. Safe and comfortable...they have a kitchen and the front dest provides everything you need. Great for a good price. The staff are awsome.
Excellent place to stay for the price Great place to stay, just couldn't get access to free wifi.
Business response:
Dave, thank you for selecting Extended Stay America. It’s a pleasure knowing you had an overall pleasant experience and loved our reasonable rates. Our front desk would have been happy to assist you regarding our Wi-Fi. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.