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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice and quiet
Business response:
Lenika, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Business response:
Donna, thank you for excellent rating of Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel management
Good location for getting around New Orleans--far enough from the airport to avoid jet noise, with easy access to I-10 or other major routes. Rooms clean and nice. Kitchenette and full frig is a plus for those wanting to fix a few meals. Laundry room was also a plus if staying more than a few days--the hotel was near capacity, but machines were always available. Staff are pleasant. Cable reception was quite sketchy, but otherwise no negatives. Good value.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tanya, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
The receptionist were super nice. Clean area. The bed wasn’t the most comfortable but it was clean. The room was dark for me to sleep during the day and work at night. Also the air definitely worked! I would stay again!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We delighted to know you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel It's was awesome great staff and very clean
Business response:
Heather, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Customer Service Great The staff was great, but the property was filthy. It had a smell. They had to switch me 3 times in different rooms because it wasn’t clean or the rooms smelled.
Business response:
Thank you for your review. Although you liked our courteous service, we are sorry for the cleanliness issues you had while here. Your review will be taken as a tool to ensure that all procedures within our housekeeping department are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Ok No HOT WATER!!!!
Business response:
Danathan, thank you for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Great price All in all it was ok, for the price it served its purpose. they have a little kitchen which is what we needed for our 5 day trip to New Orleans, but the refrigerator didn’t work very well, our food barley stayed cold. They even put us in another room and that frig was just as bad.
Business response:
Laura, thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and the kitchenette in your room. Your feedback with regard to the refrigerator has been shared with our maintenance team to check and fix it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 3.1 star rating with 1,797 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.