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Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice hotel however they are stingy on their amenities. There was no tissue paper in the toilet we had to call for one. They also had only 1 soap to wash for a family of 4. We had to call the front desk for more. Initially she asked me to Come and pick up the soaps. Like really?! What kind of service is that where the customer has to leave the room in order to pick up soap. Other than that the room was cozy and comfortable.
Business response:
Akhigbe, thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked your comfortable accommodation. However, we are sorry you were unhappy with our hotel policy. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, Hotel Management
Nothing available in rooms. No coffe. Water. Etc.
Business response:
William, thank you for sharing your feedback. We are sorry for not meeting your expectations for a perfect stay. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, in-room amenities such as hair-dryers are available at front desk to ensure their cleanliness. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
Very spacious rooms
Business response:
Thank you for choosing the Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We spent two nights at the hotel. We were surprised that you didn't have a restaurant. We made out OK, but would liked to have a restaurant. We were charged about $21 more than we were told by the computer, but we did not receive a breakdown of the amount. this was disturbing. Claude Sandy
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. In regard to the charges, please feel free to reach out to our front desk as they will be happy to provide you with a detailed explanation. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
very close to the airport
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing the Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,684 reviews.
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.