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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel, great price The hotel staff was great. A great choice if you have a pet and need to stay in vicinity of nyc Where it’s $100 pet fee everywhere else. Not here - just $25. Good deal for the price
Business response:
Mel, thank you for taking the time for sharing your experience at Extended Stay America. We are glad you had a comfortable stay and that you found us to be a good value. Thanks again for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Servidor desayuno I Un señor De servicio a LA hora del desayuno se comporto inapropiadamente. Con una señora.
Business response:
Ronny, thank you for choosing Extended Stay America and for letting us know you had an overall good stay. However, I am sorry for any inconvenience you had while here. We take your feedback as a training tool to improve our services going forward. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
The bed was not made either day of my stay. The box of tissues had only 3 tissues in it. The bed was not made on either day of my stay. Breakfast consisted of warm coffee and granola bars. No water fountain to be had.
Business response:
Charles, thank you for staying with us. We are glad you had an overall pleasant visit and that you liked our location. That being said, we are sorry for not meeting your expectations with regard to our services and facilities. Our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincer... read more
Understaffed and non speaking English housekeeping I asked for a roll away when I checked in and throughout the afternoon and night and nothing. When we opened our door to check out it had been sitting in the hallway by our door. Nobody ever let us know it was there so we ended up ising the floor fir one of my sons to sleep and it was cold!
Business response:
Rosee, thank you for your review. Please accept our sincere apologies for not living up to your expectations and regret the inconvenience you experienced with our service. We strive to provide a better hospitality to all of our guests, but we obviously let you down. We provide thorough training for all associates, and we will redouble our efforts. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
My 2nd home, the best hotel by far I don’t have one bad thing to say about this hotel. I think I’ve stayed at this hotel maybe 10 days already within a months. Everything was prefect
Business response:
Thanks for returning to Extended Stay America and for sharing your wonderful feedback. We are glad to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
well needed rest very well needed
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management
No city view Thought I was getting a city view with this room ended up getting a parking lot view Expedia lied
Business response:
Thanks for being a guest at Extended Stay America. It's great to know you liked most aspects of our hotel. Regarding the view from your room, please know we will verify the information on our website is current and accurate so our guests are aware of our offerings. Thanks once more for the feedback, and we hope to see you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,609 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.