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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice stay. A little disappointed with the breakfast selection. Only thing fresh is the coffee.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Need better tv channel choices. Cant even watch a NY baseball game
Business response:
Thanks for the feedback. We apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We hope you will visit us again soon. Sincerely, Hotel Management
Clean and comfortable hotel staff has been nice I have no complaints satisfied with my stay
Business response:
William, thank you for choosing Extended Stay America for your stay. We are delighted to read about the wonderful service you received from our staff and that you were impressed with the facility we offer. We look forward to welcoming you whenever your travel brings you this way. Sincerely, Hotel Management
Good place and service Comfortable and convenient place to stay. Close to shopping and airport shuttle.
Business response:
Thank you for staying at Extended Stay America. It is a pleasure knowing you were benefited with our location close to your needs and that you liked service offered by our staff. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
Colin, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Great receptionist, hotel wasn’t in good condition especially the bathroom. The hotel is a bit far from everything, the only reason i got it was because it’s near to the reason i was in NY. No harm to stay there if you couldn’t find better
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Disappointed Nice staff, but beyond that not too pleased. One of the stove burners were not working and I asked to have it fixed twice with nothing being done or an explanation of why. My room was supposed to be cleaned up on Tuesday per their policy, was never done and they had no intentions on cleaning the room until I checked out a week later. To their defense, they did clean it the next day when I requested it to be done. Old mattresses in the stairwell.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can Sincerely, Hotel Management
Good stay... Overall, very good experience at check-in and after. There was a very bad smell in the possibly coming from the sewrege upon our return around midnight. Mentioned it to the staff during checkout and the manager, Amanda, was extremely sorry and kind enough to give us a free night certificate for next booking.
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. It’s a pleasure knowing you had an overall pleasant experience and loved our hospitality. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel with fridge and stove Upon arrival Carlos checked us in he is very friendly and polite as well as Kirsten and Anna .Being partially disabled they helped us with our luggage and anything else . Free parking handicapped spots and nice sized rooms are great the one thing i would definitly change would be the PILLOWS & SHEETS They need serious upgrading otherwise nice hotel and staff
Business response:
Thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were impressed with your well-equipped room and that you received an excellent service offered by our staff. Your compliments have been shared with the entire team, especially with Carlos, Kirsten, and Anna for exceeding your expectations. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,609 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.