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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Toniann, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Room was clean and bed was comfortable. Grab and go breakfast of granola bars and coffee available. I called to get information about their airport shuttle and the driver called me when he was close to the pickup spot. That was very helpful.
Business response:
We appreciate you choosing to stay at Extended Stay America.It is good to know that you liked our shuttle service and your clean & comfortable room. Thanks so much for staying with us. We hope to see you again soon. Sincerely, Hotel Management
The front desk staff, Carlos and Selinda, were the best part of our stay. They went out of their way to make sure that we knew we were welcome and to make us as comfortable as possible. Overall the hotel staff was very welcoming and wonderful. The room didn't quit get as cool as we would have liked and the elevators did not work most of the time we were there. However that was beyond the control of the staff. We will probably stay there again on a return trip.
Business response:
Elizabeth, we are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Carlos and Selinda. They are true assets to our team, and we will be sure to share your compliments with them. Again, thanks for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Breakfast was packed up before we were told it ended.
Business response:
Thank you for being a guest at our hotel. We are sorry we couldn’t provide you with an excellent breakfast experience. Thanks once again for sharing your review, and we look forward to serving you better on your next trip to our city. Sincerely, Hotel Management
I've watched this hotel go downhill for the last two months. I stayed there for two days. The first day, the fire alarm went off continuously. The elevators stopped working and the internet stopped working. I didn't receive any housekeeping services while I was there, even though I requested it. The hotel van drivers have no idea the correct area to pick you up at the airport. Every driver picks up someplace different. I will not be staying here again.
Business response:
Heather, thank you for taking the time to review our hotel. Please accept our apologies for all the difficulties you encountered during your stay. We assure you that we have shared your feedback with the concerned teams, and we are taking corrective action to avoid such problems in the future. We hope you will give us another chance to provide you with exceptional service in the near future so we can regain your confidence. Sincerely, Hotel Management
Business response:
Takaun, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Clean room with a kitchen, comfortable bed, nice staff, reasonably priced, good location. This is now my go-to resource when I visit NYC. I have stayed at other places with well-known names, and they have been lacking, usually in cleanliness. Extended Stay will be getting my business from now on.
Business response:
Angelo, thank you for being loyal to Extended Stay America. We are glad to know you were impressed with your well-maintained accommodation and that our ideal location was perfect for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
everything ok only should not charge Parkin the hotel rate is not cheap, and then pay for parking of the car. NOT ES FEAR
Business response:
Jose, thanks for choosing Extended Stay America. We are glad everything went well and that you had an overall comfortable stay. However, we are sorry to read you weren’t happy with our parking fee. Please know we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,684 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.