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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst Experience It was one of the worst experience I had. I did give detail to hotel management. Pl consult with them
Business response:
It is disheartening to read we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we miserably failed in your case. Be assured your concerns have been shared with the appropriate teams to take necessary actions. We regret the inconvenience caused, and please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Close to wedding venue Our stay was okay.... hotel gave the bare minimum, felt cheap, we had to ask for everything and anything. There were NO kitchen supplies- cups, plates, silverware, coffee maker, etc. If you wanted any of it you had to ask the front desk. Breakfast is literally grab and go - nature valley bars and coffee in the lobby.
Business response:
Rebecca, thank you for being a guest at our hotel. We are sorry our breakfast choices weren’t up to your expectations and that you were unhappy with our hotel policy. Your concern about our breakfast will be shared with our Brand Leaders to assist them when determining new selections. We appreciate your feedback and hope to have another opportunity to serve you better on a future date. Sincerely, Hotel Management
Cool Hotel near airport. Nice hotel to go with friends for a day or two. We partied in Dyckman and it was not too far from the hotel.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
nice affordable hotel to stay near Laguardia airport. Has a small kitchen also.
Business response:
Thanks for the awesome feedback. We are glad to know our location was ideal for your needs and that you were impressed with the kitchenette in your room. It was a pleasure to have you as our guest at Extended Stay America, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
agradable el inconveniente fue q pedimos una habiatacion de 2 camas y la q nos dieron no estaba lista , nos dieron otra pero con una sola cama
Business response:
Thank you for your kind review and letting us know your stay at Extended Stay America was overall pleasant. However, we are sorry if you were inconvenienced in any way. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Very nice hotel Thank you so much it's very nice hotel I will come back
Business response:
Majda, thank you for being our guest at Extended Stay America. We are thrilled to know you loved each and every aspect of our hotel and had a wonderful time with us. We can’t wait to see you again soon. Sincerely, Hotel Management
Perfect 1 Night Stay Family of 8 in 2 double rooms for just 1 night. Rooms were clean. Beds were comfortable. Courtesy late check out at noon instead of 11 was greatly appreciated. A lot of shops were just around the corner so that was also a great plus. The elevators smelled like cigarettes/marijuana at times but that's not the hotel's fault. Can't fault the hotel for the behavior of their guests. All in all, I'd stay here again.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. It's encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you again for choosing to stay with us, and we hope to have you as our guest again in the future. Hotel Management
Weekend stay The hotel entrance is right off the exit of the highway, difficult to get out especially during peak hours. It's about 10 min away from Flushing Chinatown, very convenient to get there. The room is clean, and staff is friendly (but seems like it's a one-man-show for night shift, you need to have patience if need assistance)
Business response:
Sophia, thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted to know that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon! Sincerely, Hotel Management
Perfect I booked 4 days thru Hotels.com and needed to extend 4 more. The hotel made that super easy and stressfree. The room is comfortable and quiet. Perfect place for business travel and will be my new go to. Having the laundry in the building was SUPER convenient. Extra special shout out for Angel at the front desk. This young man truly understands customer service and his love of his job and the hotel shines thru!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was perfect for your needs and that you were impressed with the service provided by our staff. We will be sure to share your compliments with Angel for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,726 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.