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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
could of been better it was ok but kinda noisy at times also I for such a big place they should at least a Continental breakfast, grab and go sucked
Business response:
Thank you for evaluating your stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with most of the aspects of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
close to high way just stopping by because i had a baby shower in long island and needed a place to stay before another long drive for me. so far the staff was great and friendly. location was very good. most important thing to me about any hotel is cleanliness which they have done very well.
Business response:
Tony, thanks for evaluating your stay. We are happy to read you had liked our attentive service as well as our location. That being said, we are sorry for the noise issue you experienced while here. Your feedback will be shared with our maintenance team in an effort to improve our facilities. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Convenient location, right off Whitestone Exprwy Checked in late and quickly for an overnight stay and was happy to hear about to go breakfast! Coffee was good but they only had granola bars! Not my idea of a grab and go meal! So I was disappointed. Also the check in clerk didn't explain to me times for breakfast or about acquiring dishes/pans for the kitchen. Not a huge deal but a bit inconvenient since I already got to my room. Lastly, the sheets on the bed are extremely itchy , I prefer a softer better quality sheet count... read more
Business response:
Noelle, thank you for choosing us for your overnight stay. We are glad to read you liked our convenient location and had an overall pleasant time with us. That being said, we are sorry for the issues you experienced while here. Your concerns have been shared with the respective teams to ensure this does not happen again. We hope you will give us another chance so we can serve you better. Sincerely, Hotel Management
lacking friendliness staff was not friendly. grab and go breakfast was hidden away so you had to know to ask.
Business response:
Larry, thank you for taking the time to review our hotel. Please accept our apologies for the service issues you experienced and for our lack of responsiveness. We are committed to providing great service to our guests, and we hope you will give us another chance to prove that to you.We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Very nice and courteous staff a little different if you are a short stay as no maid service but accommodation are clean tv is small I enjoyed the stay never the less.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management
It was ok It was ok.:. The bed wasn't super comfortable and the fridge was all disgusting on the outside which is the first thing you see upon entering the room. Fine for one night but not longe.
Business response:
Thank you for being our guest. We are glad to know you had a good time here and were satisfied with all that we offer. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Perfectly fine for what it is. Would stay there again
Business response:
Thank you for taking the time to share your feedback. We are happy to know you were satisfied with your stay. It was a pleasure having you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Vincent, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
A home away from home My wife and I arrived early at 10am and check in was not till 3pm. Extended Stay America New York City was gracious enough to hold our luggage while we went into New York to visit site seeing locations. Hotel was close to Main-Flushing Subway which saved us a lot of cash. The young lady that is charge between 8am and 4pm was VERY helpful and if I was to return to the hotel it would be because of her. Room service was poor. Our room was not cleaned till we left. No clean towels and no bed made. Trash als... read more
Business response:
Mike, thank you for being our guest. It’s nice to know our location was ideal for your needs and that you liked our front desk associate. However, we are sorry for the housekeeping issues you had while being here. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. Also, we have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope you will give us another cha... read more
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,609 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.