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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Willie, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Nice hotel close to everything Good hotel excellent location,nice and quite,clean ok, and good personal at the front desk good parking
Business response:
Thanks for including Extended Stay America in your travel plans. We are thrilled to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our front desk team. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Enjoyed the stay but transportation to downtown a challenge
Business response:
Thank you for taking the time to share your feedback. We are pleased your stay with us was good, but we regret the inconvenience you experienced during your visit. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management
Could have offered more for breakfast. Only granola bars and coffee. Should add bagels muffins ect.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall visit. However, we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for sharing a wonderful review of Extended Stay America. Service and facilities are our best assets that we can offer to our guests, and we are thrilled to know you enjoyed your time with us. We look forward to welcoming you again for another memorable trip. Sincerely, Hotel Management
Very nice place for the price!!! Overall this hotel is really good. Beds are comfortable, rooms are clean and up to date with full fridge and kitchenette upon request. Great for family. We enjoyed our stay. Only thing I would like to add is there has to be a bathroom for guests by the lobby. While waiting for the shuttle, I needed to use the restroom since we already checked out couldn’t go back to the room. To my dismay, there was no bathroom by the lobby, I asked 2 different employees. They kept saying no bathroom, even th... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you and your family enjoyed the time with us and that our associates left you with a good impression of our hotel. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We appreciate your suggestion and look forward to serving you again soon! Sincerely, Hotel Management
Worst Experience It was one of the worst experience I had. I did give detail to hotel management. Pl consult with them
Business response:
It is disheartening to read we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we miserably failed in your case. Be assured your concerns have been shared with the appropriate teams to take necessary actions. We regret the inconvenience caused, and please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Close to wedding venue Our stay was okay.... hotel gave the bare minimum, felt cheap, we had to ask for everything and anything. There were NO kitchen supplies- cups, plates, silverware, coffee maker, etc. If you wanted any of it you had to ask the front desk. Breakfast is literally grab and go - nature valley bars and coffee in the lobby.
Business response:
Rebecca, thank you for being a guest at our hotel. We are sorry our breakfast choices weren’t up to your expectations and that you were unhappy with our hotel policy. Your concern about our breakfast will be shared with our Brand Leaders to assist them when determining new selections. We appreciate your feedback and hope to have another opportunity to serve you better on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,684 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.