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Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very good Very good
Business response:
Hugh, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are thrilled to read we met all of your expectations and that you had a fantastic stay. It was a pleasure hosting you, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Lack of linen Upon arrival there were no washcloths in the room. We ask everyday at front desk and was told they didn’t have any. I requested that they look in vacant rooms as I needed to shower. The staff at front desk laughed and stated they were running low on washcloths. Other than that it was a nice facility.
Business response:
Nellie, thanks for staying with us. We are happy to know you liked some of the facilities we offer and that you had an overall pleasant stay. However, we are sorry for the service issue you experienced and regret the inconvenience caused. Your concerns have been discussed with the team, and we are reviewing our procedures so this does not happen again. We appreciate your comments and hope you will give us another opportunity to provide you with the excellent visit you deserve. Sincerely, Hotel Management
Great stay. but don't expect too much on the breakfast.
Business response:
Judy, thank you for choosing Extended Stay America and for the feedback. We are glad to read you had a great stay and that you were benefited with everything we offer. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope to welcome you back to enjoying a much better visit. Sincerely, Hotel Management
It was okay, breakfast was lacking. Wish we had closers stores and stuff.
Business response:
Genesis, thank you for staying at Extended Stay America. We are glad to read you had a pleasant visit, but we are sorry for not meeting some of your expectations. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Comfy room Perfectly comfy cozy apartment type room. Good location, right off the highway.
Business response:
Thank you for your delightful review of Extended Stay America. Your positive comments about our convenient location and your well-appointed room are greatly appreciated. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Loved my stay!!! I really loved it here. Beautiful room. Big kitchen area. Only negative thing to say is that they need to provide better utensils but everything else is 5 stars
Business response:
Stephanie, thanks for sharing your experience. We are delighted to read you were impressed with your fully-equipped room and that you had an enjoyable stay while here. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Decent hotel, great price The hotel staff was great. A great choice if you have a pet and need to stay in vicinity of nyc Where it’s $100 pet fee everywhere else. Not here - just $25. Good deal for the price
Business response:
Mel, thank you for taking the time for sharing your experience at Extended Stay America. We are glad you had a comfortable stay and that you found us to be a good value. Thanks again for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Servidor desayuno I Un señor De servicio a LA hora del desayuno se comporto inapropiadamente. Con una señora.
Business response:
Ronny, thank you for choosing Extended Stay America and for letting us know you had an overall good stay. However, I am sorry for any inconvenience you had while here. We take your feedback as a training tool to improve our services going forward. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,726 reviews.
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.