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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay. but don't expect too much on the breakfast.
Business response:
Judy, thank you for choosing Extended Stay America and for the feedback. We are glad to read you had a great stay and that you were benefited with everything we offer. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope to welcome you back to enjoying a much better visit. Sincerely, Hotel Management
It was okay, breakfast was lacking. Wish we had closers stores and stuff.
Business response:
Genesis, thank you for staying at Extended Stay America. We are glad to read you had a pleasant visit, but we are sorry for not meeting some of your expectations. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Comfy room Perfectly comfy cozy apartment type room. Good location, right off the highway.
Business response:
Thank you for your delightful review of Extended Stay America. Your positive comments about our convenient location and your well-appointed room are greatly appreciated. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Loved my stay!!! I really loved it here. Beautiful room. Big kitchen area. Only negative thing to say is that they need to provide better utensils but everything else is 5 stars
Business response:
Stephanie, thanks for sharing your experience. We are delighted to read you were impressed with your fully-equipped room and that you had an enjoyable stay while here. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Decent hotel, great price The hotel staff was great. A great choice if you have a pet and need to stay in vicinity of nyc Where it’s $100 pet fee everywhere else. Not here - just $25. Good deal for the price
Business response:
Mel, thank you for taking the time for sharing your experience at Extended Stay America. We are glad you had a comfortable stay and that you found us to be a good value. Thanks again for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Servidor desayuno I Un señor De servicio a LA hora del desayuno se comporto inapropiadamente. Con una señora.
Business response:
Ronny, thank you for choosing Extended Stay America and for letting us know you had an overall good stay. However, I am sorry for any inconvenience you had while here. We take your feedback as a training tool to improve our services going forward. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
The bed was not made either day of my stay. The box of tissues had only 3 tissues in it. The bed was not made on either day of my stay. Breakfast consisted of warm coffee and granola bars. No water fountain to be had.
Business response:
Charles, thank you for staying with us. We are glad you had an overall pleasant visit and that you liked our location. That being said, we are sorry for not meeting your expectations with regard to our services and facilities. Our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincer... read more
Understaffed and non speaking English housekeeping I asked for a roll away when I checked in and throughout the afternoon and night and nothing. When we opened our door to check out it had been sitting in the hallway by our door. Nobody ever let us know it was there so we ended up ising the floor fir one of my sons to sleep and it was cold!
Business response:
Rosee, thank you for your review. Please accept our sincere apologies for not living up to your expectations and regret the inconvenience you experienced with our service. We strive to provide a better hospitality to all of our guests, but we obviously let you down. We provide thorough training for all associates, and we will redouble our efforts. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,684 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.