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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room is okay, but has nothing to use: no towels, no cups. Lobby door is very tight and the push buttons for handicapped do not work. Hallway wide which not bad, but floor carpet needs update.
Business response:
Dear Guest, Thank you for taking the time to share your observations. We appreciate your comments regarding the room and the spacious corridors, as well as your recognition of certain aspects of the layout. We apologize for the inconvenience you experienced with in-room provisions and the difficulty encountered at the entrance, as these elements are important to overall comfort and accessibility. Your remarks regarding interior upkeep have been noted and will be reviewed with the appropriate teams as part of our ongoing effo... read more
Cleanliness of rooms
Business response:
Dear Guest, It is always encouraging to receive positive feedback, particularly when it comes to our valued guests. In addition, please know that your comments regarding the cleanliness have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Please return for another such positive stay. Sincerely, Hotel Management
Front desk staff were friendly and accommodating
No problem
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and are pleased to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management
Great all around
Good
Business response:
Dear Guest, Thank you for your feedback. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel for your stay in the area. Thank you once more for taking the time to review your time with us. We look forward to your return visit. Sincerely, Hotel Management
Needs improvement
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We appreciate feedback that helps highlight opportunities to enhance the overall guest experience. Our team continually evaluates services and facilities to better align with guest expectations and evolving needs. Comments like yours are shared thoughtfully as part of those ongoing efforts. We remain committed to providing a comfortable and welcoming environment and value all perspectives that contribute to that goal. We hope a future visit reflects the positi... read more
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.2 star rating with 2,507 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.