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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older hotel. Staff was great. Extremely friendly & helpful. Average cleanliness.
Business response:
Suzanne, thank you for staying at Extended Stay America. We are glad you liked our courteous service and had an overall nice time with us. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Sara, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Fine if you need a place to sleep, but that's it The hotel was basically a place to sleep. No real lobby area and bare minimum amenities. The sink in the kitchenette in our room dripped, which drove us crazy all night. The toilet seat was loose, which was annoying. The beds are doubles, not queens, which I'm sure it said, but just not used to that anymore in hotels. Check-in was slow. Staff was nice. Asked for a later-than-11 checkout and couldn't get one, but they were full. It was University of Delaware parent weekend, so ... read more
Business response:
Alexandra, thank you for your review. Although you were overall pleased with your stay, we are sorry not living up to some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance further. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management
Adequate The hotel was adequate. The hotel staff was friendly. The bed was comfortable but the bathroom could have been cleaner.
Business response:
Christina, thank you for reviewing your experience. We are glad to know you were pleased with the service provided by our staff and had an overall comfortable stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
I checked late at night, midnight . I couldn't get into the hotel, which I know is good for safety reasons. No one was at the desk. I stood in an alcove for 10 minutes waiting for someone to answer the phone. The only other issue was that we didn't realize the rooms weren't cleaned daily. We asked for clean towels and never got them. This is my first time at an Extended stay and didn't know the rooms and towels weren't taken care of each day. The ac was not working properly either. It was a clean room. There were no uten... read more
Business response:
Patricia, thank you for your review. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly be familiar, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, and is available upon request at a nominal fee. We hope to have another chance so we can create a much more positive experience on your next trip. Si... read more
The hotel has easy access to shopping or traveling We were having a women's conference in Delaware, the extended stay was very close to the highway, which made it easy for woman traveling across country and if they wanted to shop they could.
Business response:
Thank you for staying at our hotel and for your feedback. We are happy you had an overall comfortable stay and that our location was convenient for your needs. However, we are sorry the breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our breakfast offerings. We enjoyed hosting you and hope to be your hotel of choice when your plans bring you to back to our area. Sincerely, Hotel Management
It's a nice hotel with a kitchen in the room
Business response:
Boris, thank you for staying with us. It’s a pleasure knowing you loved our property and the kitchenette in your room. We look forward to welcoming you back soon at Extended Stay America. Sincerely, General Manager
Netta I checked in but had to leave right away due to an emergency. But the 5 minutes i was there, was nice.
Business response:
Bernetta, thank you for being our guest at Extended Stay America. We are glad to know you were satisfied with all our offerings. We hope to see you again soon. Sincerely, General Manager
Business response:
Michael, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely General Manager
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.