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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joanna, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Carrie, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Business response:
Shawn, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Great place to stay I loved the service they gave me and the hotel was nice and clean
Business response:
Rodney, thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay I have stayed at the same Extended Stay for the better part of 12 weeks. The only issue I have is that the cleaning staff do not do their job. The bathroom, the toilet, the counter in the kitchenette. One week there is an extra roll of toilet paper, the next not. One week there are disposable cups in the bathroom, the next not. I have witnessed the cleaning staff talking on their cell phone and cleaning a room for over an hour yet they cannot clean or stock them appropriately.
Business response:
Thanks for being our guest. We are glad to read you enjoyed your overall stay and liked the value we offer. Having said that, we are sorry for the housekeeping service issue you encountered while here and regret the inconvenience it caused. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
not easy to find but very well priced, Next to alot of resturants
Business response:
Thank you for your candid feedback. We are glad you liked our affordable rates and convenient location. It was our pleasure serving you, and we hope to see you again soon. Thanks again for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Meh The hotel was very budget. Check in staff was very helpful upon arrival. Breakfast is a muffin, oatmeal packet, and coffee. There are plenty of restaurants that are about a 2 minute drive and the mall is about a 10 minute drive. I dropped something in the room and when I looked under the bed there was a bunch of garbage under both beds. Other than that and a semi prevalent musty odor, the room, bathroom, and bedding were clean. The refrigerator started to leak all over the floor but I believe maintenance fixed it the ne... read more
Business response:
Daniel, thank you for being our guest. We're sorry you experienced many difficulties. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be discussed with the concerned team, and we are taking the appropriate steps to prevent these issues from happening again. We hope positive aspect of your visit will bring you back for a more satisfying experience. Sincerely, Hotel management
Business response:
Elveira, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel management
Excelent staff. The room was not clean when I checked in. I had to clean myself some parts of the room. Grab and go breakfast is not a breakfast, basically a coffee only.
Business response:
Raoni, thanks for taking the time to review your experience at Extended Stay America. We are glad to know you liked our courteous service and had a pleasant stay with us. However, we apologize for the cleanliness issue and your feedback is shared with the concerned team to be more diligent. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,475 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.