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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel is run down. Door would not close unless slammed shut and when finally shut, the lock was difficult to engage.. Bath towels are worn. Only one small bar of soap and one shampoo were provided.
Business response:
Thank you for choosing to stay with us. We are sorry for the issues you experienced while here and regret the inconvenience it caused. I have shared your concerns with my maintenance team to check and fix the issues you outlined. Toiletries and other in-room amenities for your suite are kept at the front desk as per our brand standard requirements, and we will be sure our staff communicates this more clearly going forward. Thanks again for your feedback, and we hope to welcome you back again. Sincerely, General Manager
A little noisy Other than the fire alarm going off at 3am when I had to work at 5am, the stay wasn't too bad. The hallways are a little noisy.
Business response:
Thank you for choosing to stay at Extended Stay America - Newark - Christiana - Wilmington. It is good to read you enjoyed your stay with us, but we are sorry for the inconvenience you experienced due to the fire alarm. We appreciate your business and hope to have you back with us soon. Sincerely, General Manager
Business response:
Thanks so much for the terrific rating regarding your visit to Extended Stay America - Newark - Christiana - Wilmington. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Needs work The sheets were dirty and the bathroom needs work
Business response:
Shawn, thank you for the feedback. We are sorry we missed meeting your expectations with our rooms and regret the cleanliness issue you faced. I have shared your concerns with the respective teams in an effort to improve our performance further. We hope to have another chance to serve you better. Sincerely, General Manager
Call Housekeeping I have stayed at several Extended Stay locations. The one thing that they have in common is the rooms are not clean. I had hopes that this location would be different but it wasn't. Where are the managers? Does anyone inspect the rooms? If my home looked like the rooms at Extended Stay, I wouldn't let anyone in!
Business response:
We appreciate your stay and for taking the time to leave feedback. I apologize for the cleanliness issues you experienced during your stay. Your review will be discussedwith the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Hotel seems one step away from a Motel 6 but without the company or room amenities. Room are clean and comfort but the appearance can use a update! Overall, for the price through Hotels.com. I'm happy with my stay
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay and that you also found us to be at a good value. We appreciate your observation and have shared it with my management team. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Jennifer, thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Newark - Christiana - Wilmington will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Paul, many thanks for taking the time to post your kind rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again at Extended Stay America - Newark - Christiana - Wilmington. Sincerely, General Manager
Business stay Very relaxing!
Business response:
Thank you for choosing to stay at Extended Stay America - Newark - Christiana - Wilmington for your business trip. We work hard to make sure our guests enjoy every aspect of their visit, so reviews such as yours tell us that we are succeeding. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.