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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
We were on the first floor near the exit door . Quite noisy a lot of traffic late evening and morning. Awakened at night and early morning by a baby crying and a barking dog. We were an elderly couple not used to so much activity.
Business response:
Patricia, thanks for staying with us and taking the time to evaluate our hotel. Our goal is to provide a comfortable stay with your room being a quiet place to relax and sleep. We are very sorry this was disrupted by noise. We hope you will give us another opportunity to show you our excellent hospitality should your travels bring you this way again! Sincerely, Hotel Management
Business response:
Richard, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Great location but a bit dirty Upon check in, we were sent to the wrong room. Had to carry all of our luggage back down to get the new key, and then back up to the third floor and down another hallway. This room had no knob on the temperature control for the air conditioning unit. The filter in the unit was so worn, it was frayed and hanging out of the unit itself. An old birthday balloon was also left by a previous guest, which gave me the feeling that housekeeping wasn’t very thorough. They moved us to a third room on the ... read more
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
EASTCOASTING Nice Staff
Business response:
Derek, we appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
great for 1night stay last minute reservation to attend graduation. Hotel a bit dated but for 1 night stay it was fine. Unlike other hotels who offer free hot breakfast, the Extended Stay America's breakfast only includes choice of coffee, tea, milk, power/cereal bar, apple of banana. Best to stop by a diner or a WaWa near by.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The rooms and especially under the bedd is not clean
Business response:
Thank you for reviewing your stay. We never want to disappoint, so we are genuinely sorry for the cleanliness you experienced. We appreciate you bringing this to our attention and we will ensure this does not happen again. Thanks for choosing us, and we hope you will consider returning the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,475 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.