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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We got a room on the 4th floor and Elevator was out of order. Front dest said its hasn't been working for 3 weeks. Not good. Only one Elevator for such a bog building.
Business response:
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the out-of-order elevator. We understand how frustrating it must have been, especially in a large building. Please know that we are actively working to resolve this issue as quickly as possible. Guest comfort is our priority, and we regret that this impacted your stay. Your comments will be shared with our team to improve our facilities and communication. We appreciate your patience and hope to provide you with a better exp... read more
Fwy location
This is a very nice location, lots of stores and shops and restaurants nearby
Business response:
Dear Jack,Thank you for your wonderful review! We are delighted that you enjoyed the convenient location of Extended Stay America and the nearby shopping and dining options. It’s great to know our location added to your experience. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
I seek out extended stays when I work traveling. They are my go to place for staying when I’m not at home. I come to expect a certain standard and extended stay never disappoints.
Business response:
Dear Jack,Thank you for your kind words! We are honored to be your go-to choice when traveling for work. It is wonderful to hear that Extended Stay America continues to meet your expectations. We truly appreciate your loyalty and look forward to welcoming you back on your next trip!Sincerely,Hotel Management
Customer service they way it should be Micheal, Simone,Renee and the Gm Elizabeth were all top notch customer service representatives. I encourage them all to keep that same energy and hopefully all that come in contact with them will give it back.
Business response:
Dear Lorenzo,Thank you for your wonderful feedback! We are delighted to hear about your exceptional experience with our team at Extended Stay America. Your kind words inspire us to continue providing outstanding service, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Me and my fiancé stayed at the Norco location on two separate occasions. I must say while at this location we had no issues with the . All the staff members were very helpful in assisting us and our needs. The general manager Elizabeth Went above and beyond to make sure our stay was comfortable. We would definitely be back at this location.
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,569 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.