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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was nice. The only thing I really noticed was that the sofa probably should be replaced or at least get a cover for it
Business response:
Dear Guest, Thank you for your feedback and for sharing your experience. We are glad to hear that you found the room nice, but we apologize for the condition of the sofa. Guest comfort is important to us, and we appreciate you bringing this to our attention. We will review the furniture in our rooms and take the necessarHotel Managementy steps to ensure a more comfortable and well-maintained environment. Your input helps us improve, and we hope to welcome you again for an even better stay in the future. Sincerely,
Bring ear plugs. Hotel people were great. It was clean. Guests very noisy, not just one. Many. Slamming doors, very loud music and televisions. And Friday night motorcycle races on Hamner. noiay.
Business response:
Dear Guest, Thank you for your feedback and for recognizing our staff and their cleanliness. We sincerely apologize for the noise disturbances during your stay. While we strive to provide a comfortable and relaxing environment, we regret that external and guest-related noise affected your experience. We understand how frustrating this can be, and we will explore ways to manage better noise levels, including reinforcing quiet hours and monitoring disturbances more closely. Your input is valuable, and we appreciate your patien... read more
Great place
Business response:
Dear Guest, Thank you for your positive review! We are delighted to hear you had a great experience during your stay. We appreciate your feedback and look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
The staff were good, kind, friendly enough. Our Room wasn't ready for check in had to wait. Room was clean and nice. TV didnt work well, would shut off every 10 minutes then come back on. Breakfast was very limited to coffee, tiny muffins, granola bars and instant oatmeal. Which was fine, just very small.
The check in was fast, the room is clean, and the hotel looks safe. I have no complaints.
Business response:
Dear Guest, Thank you for your wonderful review! We are delighted to hear that you had a smooth check-in and a comfortable stay at Extended Stay America. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience in the future! Sincerely, Hotel Management
Nice place
Close to the soccer fields
Business response:
Dear Clara, Thank you for your wonderful review! We are delighted to hear that our location was convenient for your visit, especially close to the soccer fields. It is great to know we could make your stay more enjoyable, and we look forward to welcoming you back to Extended Stay America for another comfortable and hassle-free experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,569 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.