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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
the place is very quiet
I liked that the room was clean
Business response:
Dear Mariapaola, Thank you so much for your outstanding review. We are glad that everything went well during your stay. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
I liked the large clean room and that it was pet friendly. The grounds around the hotel were littered and areas covered in cigarette butts. The grab and go breakfast was almost nonexistent, only a couple of granola bars and coffee. Overall, nice place to stay.
everything
Business response:
Dear JOHN, Thank you for taking the time to share your experience with your recent stay at our hotel. Here at Extended Stay America, we thrive off of making sure all of our guests are extremely satisfied. Therefore, we are delighted to read that you enjoyed so much about your stay and that our great location was perfect for your needs. We look forward to seeing you again whenever you are in the Stamford area!Sincerely,Hotel Management
I was disappointed because this is my second time staying here and the second time things were wrong. This stay, my bathroom toilet wasn’t flushing and the light in the bathroom was not working. There was a major stain on the rotating chairs in the room. I was already drained from my day so I didn’t want to switch rooms but I like knowing that if I’m paying for a service, everything should be working. I couldn’t even get any money back for any of the things not working or not fully cleaned.
Business response:
Dear Pamela, Thank you for your feedback regarding your stay with us. We appreciate hearing about the items we do well and the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our apology for the inconvenience you experienced. We will follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open tomorrow at 12:00 a.m.