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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
everything
Business response:
Dear JOHN, Thank you for taking the time to share your experience with your recent stay at our hotel. Here at Extended Stay America, we thrive off of making sure all of our guests are extremely satisfied. Therefore, we are delighted to read that you enjoyed so much about your stay and that our great location was perfect for your needs. We look forward to seeing you again whenever you are in the Stamford area!Sincerely,Hotel Management
While the staff was friendly, the room was worth the price, but the fridge in the room was so noisy at night that I had to unplug it from the electricity.
Business response:
Dear Yuriy, we appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and found us to be a good value. Thank you for your excellent comments about our comfortable hotel and friendly and accommodating team. We have noted your concern regarding the fridge and will address it appropriately. Your feedback is appreciated, and we hope you will revisit us.Sincerely,Hotel Management
I was disappointed because this is my second time staying here and the second time things were wrong. This stay, my bathroom toilet wasn’t flushing and the light in the bathroom was not working. There was a major stain on the rotating chairs in the room. I was already drained from my day so I didn’t want to switch rooms but I like knowing that if I’m paying for a service, everything should be working. I couldn’t even get any money back for any of the things not working or not fully cleaned.
Business response:
Dear Pamela, Thank you for your feedback regarding your stay with us. We appreciate hearing about the items we do well and the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our apology for the inconvenience you experienced. We will follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerely,Hotel Management
Poor WiFi Wi fi did not workproperly, only if I sat near the door did it work.
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,053 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.