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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Check in was good. Staff friendly and helpful. However, when I called the front desk from my room, there was no answer the 3 different times I called. And when I went down to the front desk, there was no one there either. The room had a few issues - dirty gross desk chair, toilet seat so loose it pinched and felt like you were going to fall off, missing smoke detector above the beds. And security wise… the back doors that lead to the rooms at the end of the building kept being wedged open with rocks so people could get back ... read more
Business response:
Thank you, Alyssa, for being so specific about your evaluation of your stay. We apologize for the difficulties you experienced during your stay. It is truly not the kind of memory we want our guests to leave with, so we have shared your concerns with our housekeeping and security staff so that this is not repeated in the future. Additionally, we have also shared your concern in regards to the smoke detector with our engineering team for quick action. We appreciate your patience and hope to have another opportunity to make yo... read more
Sticky floors!
Business response:
Brenda, thank you for posting a review of your stay. We hope that we met most of your expectations; however, we are disappointed if we overlooked some housekeeping areas with our flooring. This will be addressed appropriately, and we appreciate your valuable feedback. We look forward to making your future stay an exceptional one. Sincerely, Hotel Management
Ok hotel. Pretty basic. The kitchen had nothing - no plates, no utensils, no pans, no coffee maker or pot for boiling water.
Business response:
Wendy, one of the things we pride ourselves on is our commitment to our guests and communicating our services and amenities so our guests are well informed at check-in. We are so disappointed our dishware policy was not communicated to you during the check-in process. We have shared your review with our team so we can ensure our communication check points are followed to ensure a great experience for every guest. We appreciate you providing us with your feedback as we continually work to improve our hotel. We welcome you bac... read more
The exits are so far away
Business response:
Roseanne, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
For the price this place was perfect. Nice serene vibe, lovely shower, free wifi - everything we needed. The main entrance is under construction so not the best first impression but who cares if you only go in that was once? And I’m sure it’ll be done soon.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 4.2 star rating with 1,322 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.