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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
As expected for a property in a small town
Business response:
Dear Stephen, thank you for being our guest and sharing your review. We are disappointed that you did not get to enjoy the exceptional experience for which we are known. We hope you will give us another opportunity to gain your trust in the future. Sincerely, Hotel Management
Nice property. No ice machine.
Business response:
Dear Latonya, thank you for choosing Extended Stay America. We are glad you had a great stay and enjoyed most aspects of our hotel. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator, which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
The staff was friendly and very helpful.
Business response:
Peyton, our entire team here at Extended Stay America, would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customers who will return at every opportunity. Thank you again for your review, and we hope to welcome you back the next time you travel to the area. Sincerely, Hotel Management
Nice area I’d Definitely stay again.
Overall place was like a dream and very quiet It was amazing and very quiet. Beds were comfortable bathrooms were very clean service was great
Business response:
Juan, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations with a comfortable mattress. Reviews like yours make it all worthwhile. Thank you for being our guest, and we look forward to your return. Sincerely, Hotel Management
The hotel is clean and the people at the front desk are friendly and accommodating
There’s always nobody in the reception. The vendo machine inside the hotel has old ice cream inside, i tried to purchase and I got an open ice cream and couldn’t get a refund. Security is super low to the point that nobody is actually guarding the location that makes the hotel unsafe.
Business response:
Rowell, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the inconvenience you experienced during your time with us. We will review this appropriately and make sure we are well-poised to serve you better. We also apologize for the inconvenience you experienced as our front desk was not available during the time you mentioned. We will look into what transpired so this lapse in service is not repeated. We hope to have the opportunity to make your next stay with us o... read more
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,053 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.