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Extended Stay America - Norwalk - Stamford

4.1
  • Hotels
  • Norwalk, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

400 Main Ave., Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.11,248 reviews
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Wendy's profile image
4 years ago

The the kitchen was a nice setup. The staff was friendly 

Business response:

Wendy, thank you for posting your review of Extended Stay America. It was also a pleasure to know you liked having a fully-equipped kitchen in your suite and that you were happy with the service you received. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management 

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Jennifer 
4 years ago

Good price Check in was fast and easy. Room was clean and decent had all the basic amenities such as microwave and kitchen area. The only down side was the heating system constantly kept blowing out cool area even though it was constantly switched to heat setting. 

Business response:

Jennifer, thank you for your review. We are glad our suite and service was to your satisfaction and that you found us to be a fair value. However, we are sorry for the issues you encountered with the heater. Your feedback will be shared with our maintenance team for review and action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

PAULA's profile image
4 years ago

No vuelvo nunca mas Las sabanas parecian usadas. El aire acondicionado/calefaccion muy ruidoso. Heladera tremendamente ruidosa. Control remoto tv no funciona. Wifi pesimo El hotel vende pago otro wifi. Pero el q hay para hospedado no llega a tomar ni un dispositivo. Se corta. Ubicacion solo para llegar en auto. Esta en una loma. Muy feos modos en front desk. Me insistio que debía dar un domicilio en USA y soy extranjera. No ofrecen ni un café de cortesía para reemplazar el desayuno que nos dieron 

Business response:

Paula, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Also, we are sorry you did not experience one of our staff members at her best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us a second chance to provide the hospitality you should al... read more

Willie's profile image
Willie 
4 years ago

Business response:

Willie, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management 

Rodney's profile image
Rodney 
4 years ago

Good basic stay but as always housekeeping knocking on the door when I had late checkout an issue. 

Business response:

Rodney, thank you for choosing to stay at Extended Stay America and for taking the time to post a review. We are happy to have met your expectations, but we are sorry for the disturbance you encountered from our housekeeping. We have shared your comments with our team, and we will make sure they are more diligent going forward. It was our pleasure to accommodate you, and we hope to welcome you again when you return to the area. Sincerely, Hotel Management 

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Carlos 
4 years ago

Low key 8 rating Facilities outdated, but clean and comfortable. Bring your own phone charger. It you're not hung up on modern looking rooms this place is and 8. 

Business response:

Carlos, thank you for being our guest at Extended Stay America. We are glad overall you had a pleasant stay and that you liked the cleanliness of our property. We value your observation and look forward to your next visit. Sincerely, Hotel Management 

Jennifer's profile image
Jennifer 
4 years ago

Good stay! Everything went good. The hotel was clean didn’t have a smell. The room was clean better than the Shelton location. There was a party going on and the kids got a little loud 

Business response:

Jennifer, thank you for staying at Extended Stay America. We are happy to see you had a nice time with us and that you were impressed with our well-kept property. We only wish we had the opportunity to resolve the noise issue while you were here and would have moved you to another room upon request. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management 

Diamond's profile image
Diamond 
4 years ago

Business response:

Diamond, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

the front desk clerk was great and he made everything seamless 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous front desk staff. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Norwalk - Stamford

How is Extended Stay America - Norwalk - Stamford rated?

Extended Stay America - Norwalk - Stamford has a 4.1 star rating with 1,248 reviews. 

When is Extended Stay America - Norwalk - Stamford open?

Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.