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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Sleep! Bad Breakfast! Nice comfy bed. Room was nice. Free breakfast on the go was disappointing! Not only were guest waiting over an hour late being put out, only thing given were nasty muffins. This location needs to work on their breakfast.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel and your bed; however, we apologize that you waited for a hour late for the breakfast and you did not like it. To uphold our company's high standards, we will suggest to our higher manager your concerns moving forward. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
nice place need to let guest check in early if rooms available..
pleasant stay My stay here was pleasant.my first time staying here ,the only issue that I had was not been able to check in early..We should be able to check in early if there is a room ready.why have your guest hanging out in the lobby or in their cars?
I really enjoyed my stay there. The room was really nice, having the kitchen was a great, clean just what we needed. Thank you very much and see you soon.
Business response:
We appreciate your kind comments about your stay. It is great to see you really enjoyed the fully equipped kitchen in your room and that you enjoyed the condition of your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
They need airport shuttle Needed a place near airport for early flight. No shuttle but otherwise room was ok
Business response:
Thank you for taking the time to share your experience. I am glad you were able to get accommodations so you can catch your early flight. As per your suggestion, we are looking into having an airport shuttle for guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
I love Alameda, but I won't stay here again. The service was horrendous. They didn't have any rooms ready as I was there at 2:30 instead of 3:00 check-in. They said they would let me know when my room was ready. I sat in the waiting area until 4:00 PM. There was no one at the front desk. Delivery drivers were asking me where the front desk person was. Finally someone showed up and I asked if my room was ready and they said "The other guy should have given you your key." As I was packing up, I listened to the front desk worke... read more
Business response:
I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear you had to wait to check in, you had a bad impression of our hotel and our grab-and-go breakfast did not meet your expectations. To prevent this from happening again, our team is going to make sure that on your next stay we are not going to mess up assigning rooms, we're going to double check room as early as we can so we can give an early check in to our guest. The staff and I a... read more
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,316 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.